Brianna Cole
Allen,TX
Summary
Empathetic counselor with proven track record of helping clients improve mental health and well-being through evidence-based therapeutic approaches. Skilled in selecting and utilizing appropriate treatment modalities and interventions to meet needs of individuals. Passionate about helping people manage mental health and improve quality of life.
Overview
4
4
years of professional experience
Work History
Qualified Mental Health Professional- Team Lead
Lifepath Systems
07.2023 - 07.2024
- Assessed individual's needs and implemented comprehensive treatment plans to enhance individual's functioning in their desired identified areas through person-centered care.
- Provided clients with recommendations to community resources.
- Conducted weekly supervision with staff members to staff cases, review productivity measures, and assist staff members in implementing skills for success.
- Trained new team members by relaying information on company procedures and provided shadowing experience to new team members to allow them to gain clinical perspective of the implementation of skills training with individuals.
- Conducted monthly trainings with staff members to enhance their clinical skills and address the training need of our team.
Graduate Research Assistant
Southeastern Oklahoma State University
08.2021 - 12.2023
- Recorded data and maintained source documentation following good documentation practices.
- Utilized an online data base for data collection and oversaw the submission of undergraduate participants submission to the database to ensure they were successfully completed.
- Assisted professors and instructors with grading as needed, ordering textbooks for curriculum, and other department tasks as needed.
Case Manager/Mental Health Rehabilitation Worker
Brighter Heights of Oklahoma
01.2022 - 07.2023
- Partnered with physicians, social workers, therapists, and peer supports to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Lead Pharmacy Technician
Garland Independent Pharmacy
09.2020 - 08.2021
- Set up and modified patient profiles in Pioneer RX to include current information such as medications and insurance details.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Supervised 2 pharmacy technicians and coordinated day-to-day assignments.
- Assisted pharmacist with compounding medications and administering COVID-19 vaccinations.
Education
Master of Arts - Clinical Mental Health Counseling
Southeastern Oklahoma State University
Durant, OK12.2023
Bachelor of Science - Biological Health Scienes
Southeastern Oklahoma State University
Durant, OK05.2020
Skills
- Building rapport
- Group therapy facilitation
- Treatment Planning
- Crisis Intervention
Timeline
Qualified Mental Health Professional- Team Lead
Lifepath Systems
07.2023 - 07.2024
Case Manager/Mental Health Rehabilitation Worker
Brighter Heights of Oklahoma
01.2022 - 07.2023
Graduate Research Assistant
Southeastern Oklahoma State University
08.2021 - 12.2023
Lead Pharmacy Technician
Garland Independent Pharmacy
09.2020 - 08.2021
Master of Arts - Clinical Mental Health Counseling
Southeastern Oklahoma State University
Bachelor of Science - Biological Health Scienes
Southeastern Oklahoma State University
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