Crystal Rodriguez
Bloomfield,NJ
Summary
Diligent and observant security professional bringing advanced monitoring and investigation skills developed over 2-year career. Trained in patrolling premises, monitoring entrances and reviewing CCTV footage to identify concerns. Always pursuing ways to better protect personnel and assets. Hardworking security officer focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
11
11
years of professional experience
Work History
Security Officer
American Dream Mall
East Rutherford, New Jersey
05.2021 - Current
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Performed first aid and CPR when necessary during emergency situations.
- Assisted with crowd control during large events held at the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Responded to alarms and conducted investigations as required.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Security Officer
Allied Universal
Paramus, NJ
03.2019 - 05.2021
- Leveraged critical thinking to identify and address potential security threats.
- Completed incident reports for management and law enforcement officials.
- Drafted communications such as morning briefings, checkpoint logs, and reports.
- Circulated among the building's visitors and employees, sometimes in plain clothes, to maintain order and protect property.
- Circulated among employees, visitors, and patrons to protect property and preserve order.
- Skillfully operated hand-held devices and scanning machinery to complete through checks.
- Responded to inquiries and requests for assistance from visitors and staff members.
- Patrolled the premises to identify and quickly respond to suspicious individuals or activities.
Sales Floor Associate Cashier
Finish Line
Paramus, NJ
01.2019 - 03.2019
- Utilized POS systems effectively to process customer orders and transactions.
- Helped maintain clean, orderly work environment.
- Handled cash and credit transactions expertly, giving correct change and processing orders.
- Assisted customers and supported coworkers.
- Assisted with loading and unloading trucks.
- Explained basic product features and promotions to customers.
- Assisted cashiers in balancing cash tills at close of shift.
Snack Bar Employee
Montclair Country Club
West Orange, NJ
07.2014 - 06.2018
- Set up hot wells, steam tables, and service counters each day for concession stand operations.
- Broke down, cleaned, and sanitized work stations at end of each day.
- Resolved customer complaints, striving to have happy customer every time.
Sales Associate
Modell's Sporting Goods
Woodland Park, NJ
09.2017 - 12.2017
- Restocked front lanes and displays, following established merchandising procedures and standards.
- Provided accurate information to help customers quickly navigate store and acquire items for purchase.
- Contributed to store shrink-reduction goals and programs.
Waitress
Glen Ridge Country Club
Glen Ridge, NJ
09.2017 - 12.2017
- Supported hostesses and bussers with seating and table-clearing throughout high-volume shifts.
- Worked closely with kitchen crew to foster accuracy and efficiency.
- Communicated with guests regarding special requests, allergy issues, and other dietary restrictions.
- Reported dining room or kitchen safety hazards and made sure timely resolutions were reached.
- Explained daily menu offerings, drink specials, and seasonal items and recommended options based on customer preferences.
- Communicated with bar staff to clarify beer and wine offerings, flavor profiles, and pairings.
- Provided beer, wine, and cocktail suggestions to accompany meal choices.
Education
High School Diploma -
Bloomfield High School
Bloomfield, NJSkills
- Sanitizing
- Customer service
- Order coordination
- Surface cleaning
- Safety monitoring
- Food preparation
- Menu memorization
- POS systems
- Serve customers
- Foodservice standards
- Safe food handling
- Food safety compliance
- Operate cash register
- Restock shelves
- Prepare orders
- Food safety
- Order taking
- Report writing
- First aid and CPR certified
- CCTV surveillance
Timeline
Security Officer
American Dream Mall
05.2021 - Current
Security Officer
Allied Universal
03.2019 - 05.2021
Sales Floor Associate Cashier
Finish Line
01.2019 - 03.2019
Sales Associate
Modell's Sporting Goods
09.2017 - 12.2017
Waitress
Glen Ridge Country Club
09.2017 - 12.2017
Snack Bar Employee
Montclair Country Club
07.2014 - 06.2018
High School Diploma -
Bloomfield High School