Neddra Hamilton
Dallas,USA
Summary
Productive Crew Member with [Number] years of hands-on experience in foodservice industry. Skillful in operating cash register, properly packaging food items for take out, and handling food preparation tasks. Responsible and outgoing individual possessing outstanding time management and customer service abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Security School
Dallas, TX
02.2025 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Crew Member
Schlotzsky
Forney, TX
11.2021 - Current
- Maintained high cleanliness, sanitation, and health code standards by cleaning building interiors throughout each shift.
- Addressed customers with friendly greetings and conversations.
- Kept wait times low with smooth management of order taking and payment processing.
- Delivered exceptional service to every guest with consistent use of company-customer relations strategies.
- Cross-trained in multiple positions to assist during busy periods.
- Prepared hot, fresh food for guests to meet brand standards.
- Prepared foods according to menu standards, safety policies, and company policies.
- Worked closely with managers and fellow crew members to prepare orders.
- Maintained high cleanliness and adhered to health code standards.
Package Handler
FedEx
Hutchins, TX
03.2021 - 04.2021
- Assembled secure packaging, preventing damage to contents with proper padding and bracing.
- Balanced loads according to weight distribution requirements.
- Handled [Number]+ packages per hour, consistently exceeding quotas.
- Lifted and guided heavy loads using hoists and cranes.
Application Customer Service Representative
Willis Towers Watson
09.2019 - 10.2019
- Followed up with customers to offer additional support and check resolution satisfaction.
- Documented, researched, and resolved customer service issues.
- Handled customer inquiries, billing questions, payments, and service requests.
Education
Level 3 Security License Ltc - Security
Dallas Arms Training Academy
Dallas, TX02.2025
High School Diploma -
Skyline high school
06.2017
Skills
- Health code compliance
- Hospitality and accommodation
- Cooking
- Order management
- Sanitizing
- Point of sale system
- Plate presentation
- Cleaning
- Strong communication
- Foodservice
- Order taking
- Dishwashing
- Cleaning and sanitizing
- Security guard license
- Incident reporting
- General security
- Detail-oriented
- Superior customer service
- Relationship building and management
- Visitor tracking
- Threat management
- Emergency management
- Theft prevention training
- Weapons training
- Arrest procedures
- Firearms expert
- Active shooter training
- First aid and CPR certified
- High level of integrity
- Alarm monitoring
- Patrolling
- Security camera monitoring
- First aid certified
- Emergency awareness
- Self-defense
Accomplishments
Been volunteering since 8years old under sisters incorporated, National spelling bee winner ,professional dancer/gymanist/singer . Feeding the less fortunate frequently. Animal activist,have signed over 1000 petitions to save the animals across the world. Working towards becoming a famous veterinarian/marine biologist. Completed Security school for my level 3 security license
Certification
Level 3 security license
Languages
English
Native or Bilingual
Timeline
Security Officer
Security School
02.2025 - Current
Crew Member
Schlotzsky
11.2021 - Current
Package Handler
FedEx
03.2021 - 04.2021
Application Customer Service Representative
Willis Towers Watson
09.2019 - 10.2019
High School Diploma -
Skyline high school
Level 3 Security License Ltc - Security
Dallas Arms Training Academy