Crystal Rodriguez
Central Islip
Summary
Dedicated, motivated, and detail oriented professional with excellent communication, organization, and interpersonal skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Ismail Ozcan MD
02.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and performing venipuncture
Certified Medical Assistant/Medical Scribe
Dr. Rakesh K. Passi MD
12.2023 - 01.2024
- Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality.
- Coordinating the daily administrative activities, including scheduling, patient check-in and check-out, and patient medical record maintenance.
- Preparing treatment rooms for clinical examinations and assisting practitioners with medical procedures and other patient care.
- Delivering compassionate support, attention, and assistance to patients and families.
- Ensuring compliance with all health care regulations, including HIPAA and OSHA.
- Taking electrocardiograms
- Transmitting prescription refills as directed
- Cardiology-Interventional/ Internal Medicine
- Performing Venipuncture
1:1 Paraprofessional
ECLC of New Jersey
01.2021 - 01.2023
- Work 1:1 with children who have disabilities or disorders
- Acquire to the rules of the school and follow them correctly
- Keep data on my student under the supervision of the BCBA
- Provide support to the children in any way possible
- Maintain a safe environment for the children
Office Manager
Brickforce Staffing
01.2020 - 01.2021
- Dispatch multiple companies that leave at the same time
- Organize office operations and procedures
- Recruit
- Schedule phone calls and meetings with clients
- Establish and monitor procedures for record keeping
- Ensure filing systems and maintained and current
Customer Service Representative
Raritan Bay Area YMCA
01.2019 - 01.2020
- Handled company correspondence, phones, and email, and responded to customers
- Recorded customer financial and shipping information, updated company database, retrieved information and relayed to management
- Provided customer service and support, responded to customer inquiries and questions, resolved customer problems
- Collected payments from schools B3 and childcare programs as well as registered customers to any classes or daycare
Supervisor Assistant
All Stars Academy, LLC
01.2017 - 01.2020
- Filled in the supervisor role when supervisor was out
- Handled cash in the safe
- Assisted parents with complaints and write ups
- Handled incidents very well, in a way it will not upset parents when approached
Customer Service
Shop-Rite
01.2018 - 01.2019
- Assist customers with positive attitudes at all times
- Greet Guests when they came in
- Respond to request from customers to find directions
- Responded to customers phone calls and addressed their needs
Education
Associate in Applied Science - Justice Studies/Criminal Justice
Berkeley College
Woodbridge, NJ01.2021
Bachelor of Science - Nursing
St. Josephs University
Patchogue, NY05-2027
Skills
- Diligent Observer
- Adaptable
- Quick Learner
- Strong Communication Skills
- Bilingual
- HIPAA compliance
- Clinical documentation
- Professionalism and ethics
- Dedicated
- Reliable
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
English
Spanish
Sign Language
Timeline
Certified Clinical Medical Assistant
Ismail Ozcan MD
02.2024 - Current
Certified Medical Assistant/Medical Scribe
Dr. Rakesh K. Passi MD
12.2023 - 01.2024
1:1 Paraprofessional
ECLC of New Jersey
01.2021 - 01.2023
Office Manager
Brickforce Staffing
01.2020 - 01.2021
Customer Service Representative
Raritan Bay Area YMCA
01.2019 - 01.2020
Customer Service
Shop-Rite
01.2018 - 01.2019
Supervisor Assistant
All Stars Academy, LLC
01.2017 - 01.2020
Associate in Applied Science - Justice Studies/Criminal Justice
Berkeley College
Bachelor of Science - Nursing
St. Josephs University
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