Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Romero

Denver,CO

Summary

Results-oriented professional with a keen understanding of business dynamics and a proactive approach to challenges. Combines technical know-how, social media proficiency, and sales capabilities to fuel growth initiatives. Experienced Supervisor focused on conflict resolution and optimizing team effectiveness. Strong history of leading teams to achieve and exceed set goals.

Overview

29
29
years of professional experience

Work History

Supervisor

St. Anthony's North Health Campus
09.2008 - 03.2024

Directed 2nd shift activities, ensured sanitation of ORs, and executed patient discharges when necessary.

  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.

Waitress

Ophelias
04.1999 - 11.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Used cash registers and credit card machines to cash out customers.

Cleaning Houses

Merry Maids
07.2008 - 12.2008

Visited client residences to thoroughly clean entire homes.

  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

Cashier

Safeway
01.2008 - 07.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Machine Operator

US Bank Service Center
12.2000 - 10.2007

Executed accurate data entry while overseeing cash vault activities.

Ran checks from ATM machines to confirm legitimacy and prevent fraud.

  • Complied with company and OSHA safety rules and regulations.

Lead Cashier

Kentucky Fried Chicken
03.1995 - 12.1998
  • Ensured balanced cash drawer with precise counting and attention to detail.
  • Mentored new cashiers using positive techniques to maximize team effectiveness.
  • Supported customers by promptly answering questions and fulfilling requests.
  • Handled cash and card transactions, ensuring smooth purchase and return processes.
  • Managed cleanliness and organization of front-end area, promoting customer comfort.
  • Carried out store opening, closing, and shift-change protocols with diligent record-keeping.
  • Engaged with customers and team members to troubleshoot problems effectively.

Education

GED -

Ranum
Westminster, CO
05-1998

Skills

  • Team building and motivation
  • Decision-making and problem-solving
  • Customer service excellence
  • Verbal and written communication
  • Safety compliance and protocols
  • Expectation management
  • Quality assurance
  • Process optimization
  • Performance management

Timeline

Supervisor

St. Anthony's North Health Campus
09.2008 - 03.2024

Cleaning Houses

Merry Maids
07.2008 - 12.2008

Cashier

Safeway
01.2008 - 07.2008

Machine Operator

US Bank Service Center
12.2000 - 10.2007

Waitress

Ophelias
04.1999 - 11.2021

Lead Cashier

Kentucky Fried Chicken
03.1995 - 12.1998

GED -

Ranum
Crystal Romero