NICOLE ANN JONES
Denver,CO
Summary
Dynamic professional transitioning into education roles, including paraprofessional and substitute teaching positions, within a creative and collaborative environment. Over 18 years of extensive experience as a dedicated Sales Executive with a proven track record in B2B sales across the advertising agency sector and insurance industry. Strong ability to engage and inspire diverse audiences through exceptional communication skills developed from years of client interaction. Committed to fostering a positive learning atmosphere while leveraging extensive industry knowledge to enrich the educational experience for students.
Overview
15
15
years of professional experience
1
1
Certification
Work History
LICENSED INSURANCE AGENT
Allstate, Francesca Medina Agency
01.2022 - 01.2024
- Worked remotely with transitioning the book of business from the previous owner to the new agency owner. Day to day activities included customer service, claims questions, endorsements to policies and assisting new Allstate agency owner with innovative ways to close business.
- Educated clients on coverage options and policy details to enhance understanding and satisfaction.
- Built strong relationships with clients through exceptional customer service and follow-up practices.
- Assisted in claims processing, ensuring timely resolutions and effective communication with clients.
LICENSED INSURANCE AGENT
Allstate, Kinney Insurance Agency
01.2021 - 01.2022
- Assisted agency owner with customer service and regularly quoted new business for auto, home, landlord, condo and renters policies. Worked with agency owner and agency recruiter to sell the agency in May 2022.
STAY-AT-HOME-MOM
Career Sabbatical
01.2014 - 01.2021
- Took a personal sabbatical to explore motherhood and volunteer at daughter's school.
SALES EXECUTIVE
Sift Media
01.2011 - 01.2014
- Grew $800k book of business to $1.2 million for Accounting WEB through online advertising, ACCOUNTINGWEB LIVE and sponsorships.
- Sold advertising for GoingConcern.com to accounting firms and educational providers for a unique, niche audience.
- Client list included Thomson Reuters, CCH Wolters Kluwer, SurePayroll, ADP, Xero, SNHU.
- Attended industry conferences nationwide and engaged with clients and potential new business.
ACCOUNT EXECUTIVE
Colorado Homes & Lifestyles Magazine
01.2010 - 01.2011
- Responsible for selling advertising space in print publication, online, eNewsletters and social media product called Design Sherpa. The various vertical categories include Interior Designers, Custom Homebuilders, Architects, Window Coverings, Tiles and Floors within the metro Denver area as well as outer lying areas of Denver that include Boulder, Fort Collins, Steamboat and Colorado Springs.
- Colorado Homes & Lifestyles Magazine has been in the Colorado marketplace for forty years and is owned by Network Communications Inc. The audience consists of both high end consumers and the design professionals in the interior design industry that influence the consumer’s purchasing decisions.
PARTNER, LICENSED INSURANCE AGENT
Allstate, Kinney Insurance Agency
01.2009 - 01.2010
- Agent and Customer Service Manager overseeing 900+ customers and 1,500+ policies for customers in Colorado. Write policies for home, auto, renters, landlord and commercial policies. Communicate with every person who calls, emails or comes into the office to discuss premium increases, coverage, additional cross sell opportunities and provide quotes to new prospects. Analyze competition to gauge our position in the marketplace and how to gain market share.
- Kinney Insurance Agency is an exclusive Allstate insurance agency specializing in auto, home, & life insurance in the metro Denver area and owned by Jim Kinney and myself.
Education
Bachelor of Arts - Journalism
The University of Georgia
Athens05-1996
Bachelor of Arts - Journalism
The University of New Hampshire
Durham, NH05.1993
Skills
- Dedicated literature enthusiast
- Customer engagement
- Detail-oriented data management
- Skilled in troubleshooting challenges
- Effective verbal communication
- Adept with Google suite and Microsoft Office programs
Certification
3 Year Substitute Teaching Certification, Colorado Department of Education
Early Education Substitute Teaching Certification, Colorado Department of Education
Timeline
LICENSED INSURANCE AGENT
Allstate, Francesca Medina Agency
01.2022 - 01.2024
LICENSED INSURANCE AGENT
Allstate, Kinney Insurance Agency
01.2021 - 01.2022
STAY-AT-HOME-MOM
Career Sabbatical
01.2014 - 01.2021
SALES EXECUTIVE
Sift Media
01.2011 - 01.2014
ACCOUNT EXECUTIVE
Colorado Homes & Lifestyles Magazine
01.2010 - 01.2011
PARTNER, LICENSED INSURANCE AGENT
Allstate, Kinney Insurance Agency
01.2009 - 01.2010
Bachelor of Arts - Journalism
The University of Georgia
Bachelor of Arts - Journalism
The University of New Hampshire