Open To Work
Verified
This profile is verified using an email address.
Crystal Rosalez
Pharmacy Technician
West Columbia,Texas
Work Preference
Summary
Dedicated pharmacy technician with expertise in accurately processing prescriptions and efficiently managing insurance claims. Consistently achieved hourly metrics while ensuring patient safety and satisfaction through effective inventory management and customer education.
Work History
Pharmacy Technician- Remote
Trachmar
Houston, TX
01.2025 - Current
- Created and updated comprehensive customer profiles in pharmacy systems to accurately reflect demographics and allergies
- Performed remote data entry for prescription orders of compounded medications with high accuracy.
- Achieved hourly metric goals while maintaining low error rates.
- Managed projects to update medical professionals' credentials in profiles, ensuring compliance and accuracy in records.
- Communicated project updates and challenges to leadership via Microsoft Teams and Collaboration Room to ensure alignment and transparency.
- Utilized Lifefile and Excel for effective project management.
PHARMACY TECHNICIAN
H.E.B.
Lake Jackson, Texas
01.2024 - 01.2025
- Supported pharmacists in preparing and dispensing medications, ensuring accurate and timely delivery to patients.
- Accurately processed prescription orders using pharmacy management software.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Educated patients on medication usage, side effects, and storage requirements.
- Processed insurance claims and addressed billing inquiries, enhancing patient satisfaction and access to medications.
- Conducted inventory checks to ensure optimal stock levels of pharmaceuticals and supplies.
- Coordinated prescription transfers to other pharmacies, ensuring continuity of care for patients.
- Managed payment processing from customers, including credit card transactions when required.
Pharmacy Technician
Mckesson at Bayshore Hospital (HCA SE)
Pasadena, Texas
01.2003 - 01.2008
- Filling/dispensing medications to the Medication Robot and carts on floors
- Unit dose ready packaging and repackaging medications with individual barcodes for medication robot
- Compounding medications
- Creating and maintaining medication profiles
- Maintained accurate patient records and updated prescription information promptly.
- Managed inventory and ordered supplies to ensure optimal stock levels.
- Ensured compliance with health regulations and safety standards in pharmacy operations.
Skills
- Insurance claims management
- Inventory management
- Regulatory compliance
- Attention to detail
- Time management
- Customer support excellence
- Team communication
Certification
- Texas State Board of Pharmacy, Registered Pharmacy Technician, # 115476, 05/28/2004, 02/29/2028
- PTCB, CPhT, Certification # 30260915, 2/22/2004-02/29/2028
Education
Some College (No Degree) - General Studies
San Jacinto College
Pasadena, TX01-2004
SECONDARY SCHOOL -
Columbia High School
West Columbia, TX01-2000
Overview
1
1
Certification
24
24
years of professional experience