Crystal Routh
Orting,USA
Summary
Compassionate and experienced education support professional with a strong background in behavioral support, early childhood environments, and family collaboration. Skilled in working with students with diverse needs, including developmental and behavioral challenges, using trauma-informed and relationship-based approaches. Passionate about supporting children and families through advocacy, consistency and meaningful connection. Seeking to transition into a family support role within early learning systems to create lasting positive impact.
Overview
25
25
years of professional experience
Work History
Paraeducator
Franklin Pierce School District
12.2023 - Current
- Provide one-on-one support to a high-needs student with patience, empathy, and emotional regulation.
- Maintain positive behavior support during unpredictable situations.
- Assist with academics, routines, sensory needs, and safety plans.
- Build trusting relationships with students, staff, and families.
- Use clear communication, teamwork, and strong problem-solving skills daily.
- Supported students with individualized learning plans and special education needs.
- Collaborated with teachers to develop modifications to lesson plans based on the individual needs of each student.
- Prepared visual aids, equipment, and classroom displays to foster learning.
Administrative Receptionist
Parker Eco Pest Control
09.2018 - Current
- Offer friendly customer service via phone, text, and email.
- Schedule appointments and coordinate technician routes.
- Resolve customer concerns with patience and de-escalation.
- Support reporting, office documentation, and inventory.
Member Service & Business Delivery Agent
Costco Wholesale
09.2015 - 12.2017
- Assisted members with inquiries, returns, and problem resolution.
- Maintained accuracy and confidentiality in a fast-paced setting.
- Performed data entry and mentored new employees.
Professional Teller
Bank of America
05.2012 - 09.2015
- Delivered friendly, efficient customer service in person and by phone.
- Handled cash balancing, audits, and secure transactions.
- Maintained confidentiality and strong communication.
Assistant Store Manager
Dairy Queen
07.2001 - 05.2012
- Provided consistent service in a high-volume environment.
- Managed cash control, opening/closing duties, deposits, and inventory.
- Trained new staff and supported positive team culture.
- Awarded Employee of the Year (2009).
Customer Service/Stock
JC Penney
07.2005 - 06.2006
Cabana Attendant
Wilderness Village Apartments
04.2005 - 06.2005
Education
Bachelor of Arts - Elementary Education and Special Education
Western Governors University (WGU)
11.2025
Associate in Para Education -
Pierce College
Puyallup, WA06.2024
Skills
- Family engagement and relationship building
- Trauma-informed care
- Behavior intervention strategies
- Early childhood development support
- Special education and IEP/BIP implementation
- Nonverbal communication support
- Emotional regulation strategies
- Collaborative team support
- Crisis prevention and response
- Documentation and progress monitoring
- Cultural responsiveness and equity practice
- Adaptability in high-need environments
Certifications Courses
- CPR & First Aid, EMS Safety
- DCYF Childcare Basics
- Portable Background Check, 07/01/28
- 30 Hours Special Education Practicum
Timeline
Paraeducator
Franklin Pierce School District
12.2023 - Current
Administrative Receptionist
Parker Eco Pest Control
09.2018 - Current
Member Service & Business Delivery Agent
Costco Wholesale
09.2015 - 12.2017
Professional Teller
Bank of America
05.2012 - 09.2015
Customer Service/Stock
JC Penney
07.2005 - 06.2006
Cabana Attendant
Wilderness Village Apartments
04.2005 - 06.2005
Assistant Store Manager
Dairy Queen
07.2001 - 05.2012
Bachelor of Arts - Elementary Education and Special Education
Western Governors University (WGU)
Associate in Para Education -
Pierce College