Hi, I’m
CRYSTAL SALAZAR
Whiting,IN
Summary
Accomplished banking professional in sales and operations. Results-oriented constantly exceeding sales goals and extensively trained in banking leadership, fraud awareness, teller operations and customer service.
Overview
14
years of professional experience
Work History
Huntington National Bank
Assistant Branch Manager
07.2023 - Current
Job overview
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed loan applications and monitored progress from start to finish.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Chase
Relationship Banker
05.2018 - 07.2023
Job overview
- Cultivated strong customer relationships by providing tailored advice and services
- Maintained in-depth product and service knowledge for well-informed customer advice
- Interviewed customers to obtain information needed for opening new accounts or referring to one team partners
Royal Savings Bank
Assistant Manager
11.2016 - 03.2017
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Bank Of America
Branch Operations Manager
10.2009 - 02.2016
Job overview
- Trained employees on proper procedures and strategies to improve productivity.
- Performed monthly compliance checks.
- Assessed employee performance and developed improvement plans.
Education
Capella UniversityMinneapolis, MN
Some College (No Degree) from Business Administration
Skills
- Sales Expertise
- Employee Motivation
- Effective Customer Communication
- Open New Accounts
- Banking Operations Knowledge
Timeline
Assistant Branch Manager
Huntington National Bank
07.2023 - Current
Relationship Banker
Chase
05.2018 - 07.2023
Assistant Manager
Royal Savings Bank
11.2016 - 03.2017
Branch Operations Manager
Bank Of America
10.2009 - 02.2016
Capella University
Some College (No Degree) from Business Administration
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