Crystal Rose Santiago
Shelton,CT
Summary
HSPA-certified Sterile Processing Technician with extensive hands-on experience in instrument sterilization, case cart preparation, inventory control, and healthcare supply support. Attention to detail and reliability, supported by an understanding of infection control practices and a commitment to maintaining AAMI standards. Proven ability to enhance operational efficiency while ensuring the highest levels of safety and compliance in sterile processing environments. Dedicated to contributing to patient care through meticulous adherence to industry best practices.
Overview
9
9
years of professional experience
Work History
Sterile Processing Technician
Griffin Health
09.2023 - Current
- Performing decontamination and high-level disinfection of medical-surgical instrumentation and equipment according to department policies, infection prevention guidelines, and manufacturers' written instructions.
- Implementing rigorous sterilization protocols for surgical instruments to ensure compliance with health standards.
- Assisting in monitoring and documenting sterilization and disinfection processes. Supported identification of monitoring failures and facilitated recall procedures.
- Preparing case carts with supplies and sterile surgical instruments in accordance with preference card pick lists.
- Facilitating timely delivery of medical-surgical instruments to patient care areas upon request.
Inventory Control Technician
Griffin Health
01.2023 - 09.2023
- Managing software systems for tracking inventory movements and optimizing stock allocations using Meditech system.
- Creating supply orders, replenishing stock daily throughout the hospital and pulling supplies for medical staff upon request.
- Routinely maintaining quality of supplies by checking expiration dates and storing any bulk overstock into correct warehouse locations.
- Analyzing inventory discrepancies to identify root causes and implement corrective actions.
- Ensuring compliance with industry regulations regarding proper storage, handling, and disposal of hazardous materials.
Supply Coordinator (OR and Emergency Room)
Yale New Haven Health (Shoreline Medical Center)
11.2020 - 12.2022
- Overseeing supply retrieval processes for emergency department personnel, enhancing operational efficiency. Coordinating immediate responses to material requests, ensuring timely support for staff needs.
- Executing regular inspections to eliminate expired products from supply areas and sustain a hygienic work environment.
- Streamlining daily order workflows utilizing Infor/RSS management systems, guaranteeing prompt and precise order fulfillment.
- Managing supply intake processes at loading dock, confirming item accuracy in alignment with shipping paperwork.
Inventory Control Specialist
HarcoSemco LLC
04.2019 - 10.2020
- Maintaining accurate inventory records of various aerospace products, ensuring that all parts are in proper stock locations and working on inventory cycle counts weekly.
- Collaborating with cross-functional teams to streamline supply chain processes.
- Coordinating the transfer of stockroom work orders and provided additional inventory components to support assembly requirements.
Clerical/Admitting
Jefferson Radiology
12.2018 - 03.2019
- Assessing requisitions to verify alignment between requested and ordered exams while scheduling appointments across all modalities.
- Clarifying office policies and insurance participation details to ensure patient understanding of pre-authorization processes.
- Facilitating the collection of demographic and insurance data from referring physicians, ensuring compliance with site protocols and leveraging knowledge of ICD-9 coding and medical terminology.
Receiving Inventory Specialist/Forklift Driver
BJ’s Wholesale Club
02.2017 - 12.2018
- Assisting in receiving daily direct store delivery loads from vendors, processing DSD credits as required and organizing outbound shipment paperwork efficiently.
- Unloading deliveries and relocating goods to their designated storage areas while adhering to company safety practices.
- Monitoring dock security by conducting bag checks and overseeing entry and exit of team members and visitors in receiving areas.
Education
Central Sterile Processing Technician -
Middlesex Community College
Middletown, CT08-2023
Associate's Degree - Graphic Design
Middlesex Community College
Middletown, CT05-2017
Skills
- Implementing structured methods, strategies and tactics
- Identifying and troubleshooting inefficiencies in workflow
- Communicating effectively with team members
- Meeting deadlines as needed and managing multiple projects
- Successfully improving the efficiency of daily operations
- Showing strong attention to detail
- Instrument decontamination and sterilization
- High-level disinfection
- Surgical instrument inspection and assembly
- Sterilization monitoring and documentation
- Sterilization failure and recall procedures
- Inventory control
Soft Skills
Sterile Processing
Inventory and Supply Chain
- Supply ordering and replenishment
- Cycle counting and spot checks
- Requisition processing
- Stockroom and warehouse organization
- Forklift Operation
- Supply support
- Medical terminology
- Patient scheduling
- Inventory management systems
- Electronic requisition processing
- Healthcare documentation
- Meditech
- Infor/RSS
Healthcare Operations
Timeline
Sterile Processing Technician
Griffin Health
09.2023 - Current
Inventory Control Technician
Griffin Health
01.2023 - 09.2023
Supply Coordinator (OR and Emergency Room)
Yale New Haven Health (Shoreline Medical Center)
11.2020 - 12.2022
Inventory Control Specialist
HarcoSemco LLC
04.2019 - 10.2020
Clerical/Admitting
Jefferson Radiology
12.2018 - 03.2019
Receiving Inventory Specialist/Forklift Driver
BJ’s Wholesale Club
02.2017 - 12.2018
Associate's Degree - Graphic Design
Middlesex Community College
Central Sterile Processing Technician -
Middlesex Community College