Crystal Shifflett
Galeton,PA
Summary
Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments.
Overview
11
11
years of professional experience
Work History
LPN Office Nurse
UPMC Wellsboro
Wellsboro, PA
07.2021 - Current
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Managed patient care by obtaining and closely monitoring vital signs.
- Cared for wounds, provided treatments and assisted with procedures.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
LPN/LPN Endoscopy Technician
Penn State Health Milton S. Hershey Medical Center
Hershey, PA
10.2017 - 07.2021
- Cared for wounds, provided treatments and assisted with procedures.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Performed routine evaluations of each patient's status, needs and preferences.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Monitored and tracked patient vitals in Phillips Monitors, Cerner, Medent and Epic to keep team informed of changing conditions.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
- Performed functional assessments for admission and discharge.
- Comforted and counseled patients and families throughout care process.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
LPN
Lancaster General Rehabilitation Hospital
Lancaster, PA
07.2017 - 10.2017
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Cared for wounds, provided treatments, and assisted with procedures.
- Managed 5-8 patient's care through closely monitoring respiration, blood pressure, and blood glucose levels daily.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Obtained patient vital signs and input/output measurements from inpatients.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Assisted with admissions, appointments, transfers, and discharges.
- Comforted and counseled patients and families throughout the care process.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered updates inpatient status to charge nurse, recording changes in medical records.
HHA
Bayada Pediatrics Home Care
Lancaster, PA
12.2016 - 06.2017
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Increased medication and medical terminology knowledge through research and continuing education.
- Completed medical and program reports and maintained records following clinic standard operating procedures.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Developed rapport to create safe and trusting environment for care.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Provided direct personal care and administrative services to clients.
- Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
PCA
Country Meadows Of Hershey
Hershey, PA
09.2016 - 04.2017
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Answered patient assistance calls, assessed needs and offered qualified support.
School Custodian
Lower Dauphin School District
Hummelstown, PA
07.2010 - 06.2016
- Organized daily cleaning schedules for the custodial team.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Set up, arranged, and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Completed routine floor stripping, sealing, and finishing.
- Moved furniture for cleaning and set up for special events.
- Checked in and stocked inventory throughout the facility.
- Assembled basic furniture and supplies for offices and other multi-use rooms.
- Ran a variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Supervised supplies in inventory and submitted reorder requests.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors, and toilets.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes, and removing debris.
- Used hand trucks or manually lifted supplies, equipment, and heavy furniture.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways, and collecting trash.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies, and corridors.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Followed safety standards and established SOPs when handling, mixing, and storing hazardous chemicals.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained floor cleaning and waxing equipment.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Education
Associate of Science - Gastroenterology Nursing And Associates
SGNA
Online2020
Practical Nursing
Lancaster County Career And Technology Center
Willow Street, PA04.2017
Organizational Leadership
AFSCME Council 13-Leadership Institute
Penn State University2015
Labor And Industrial Relations And Laws
UALE Summer School For Union Women
Penn State University2015
Medical Assisting
Academy of Medical Arts And Business
Harrisburg, PA1993
High School Diploma -
Cedar Crest High School
Lebanon, PA06.1990
Skills
- Procedure Explanation
- Needs Assessment
- Specimen Collection
- Performance Monitoring
- Responsible and Dependable
- Adaptable and Flexible
- Attention to Detail
- Time Management
- Interdisciplinary Team Collaboration
- Coaching and Mentoring
Awards
Lion care Award, Penn State Health, 2021 Patient nominated awards to individuals or groups who demonstrated PSH RITE and patient care excellence.
Sara B. Shea Leadership Award- LCCTC Practical Nursing Program, 2017 Leadership award voted by fellow classmates and instructors.
Timeline
LPN Office Nurse
UPMC Wellsboro
07.2021 - Current
LPN/LPN Endoscopy Technician
Penn State Health Milton S. Hershey Medical Center
10.2017 - 07.2021
LPN
Lancaster General Rehabilitation Hospital
07.2017 - 10.2017
HHA
Bayada Pediatrics Home Care
12.2016 - 06.2017
PCA
Country Meadows Of Hershey
09.2016 - 04.2017
School Custodian
Lower Dauphin School District
07.2010 - 06.2016
Associate of Science - Gastroenterology Nursing And Associates
SGNA
Practical Nursing
Lancaster County Career And Technology Center
Organizational Leadership
AFSCME Council 13-Leadership Institute
Labor And Industrial Relations And Laws
UALE Summer School For Union Women
Medical Assisting
Academy of Medical Arts And Business
High School Diploma -
Cedar Crest High School