Crystal Sifuentez
Bryan,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills, multitasking, and time management abilities. Adept at working effectively unsupervised and quickly mastering new skills and devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Optician
Scasta Family Eye Care
College Station, TX
07.2022 - 03.2023
- Assisted customers with selecting frames and lenses that best suited their needs.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Ordered stock from suppliers based on customer orders.
- Calculated measurements for eyewear using optical measuring devices.
- Investigated and resolved customer complaints, adjusted and repaired customer eyewear, and ordered stock from suppliers based on customer orders.
- Repaired broken frames using specialty tools and equipment.
- Processed payments for products purchased by customers.
Lead Optometric Technician
Bryan Total Vision Care
Bryan, TX
01.2009 - 03.2021
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
- Scheduled appointments for patients seeking vision services.
- Contacted insurance companies to verify coverage information prior to treatment.
- Answered phone calls from customers inquiring about services offered by the practice.
- Performed comprehensive eye exams, including visual acuity tests, refraction assessments, and glaucoma screenings.
- Posted refractor receipts, entered data into spreadsheets and alphabetized folders and invoices.
- Assisted in adaptation of contact lenses, making adjustments for fit and comfort.
- Educated patients on contact lens care, insertion, removal, and hygiene practices.
- Assisted with the ordering and inventory control of contact lenses and optical supplies.
- Trained new optometric technicians in the use of diagnostic equipment.
Education
High School Diploma -
Travis B Bryan High School
Bryan, TX05-2005
Skills
- Detail orientation
- Evaluating patients
- Frames adjustment
- Problem-Solving
- Continuous Improvement
- Relationship Building
- Adaptability
Timeline
Optician
Scasta Family Eye Care
07.2022 - 03.2023
Lead Optometric Technician
Bryan Total Vision Care
01.2009 - 03.2021
High School Diploma -
Travis B Bryan High School
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