Crystal Smith
Richmond Hill,GA
Summary
Seeking employment with a facility that values teamwork and is dedicated to providing exceptional patient care with kindness, compassion, and empathy. Passionate about transforming the culture in veterinary medicine to align with our practice and fostering the growth of outstanding technicians through coaching and team building. Eager to leverage my degree in healthcare administration in a leadership role that allows me to utilize my skills and training as a technician.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Veterinary Technician
Banfield Pet Hospital
03.2020 - Current
- Credentialed Veterinary technician and Pet Nutrition Advisor Advanced level
- Providing preventative care to pets under the direction of the DVM
- Preforming dental prophy services as well as monitoring anesthesia for approximately 7-8 anesthetized pets per day
- Providing social visits for fearful and anxious pets
- Providing nutritional consultations to clients requiring a plan of action for dietary issues and addressing comorbidities along with diet for overall health of pets
- Providing education to clients that include Nutrition, behavior, training, and preventative care
- Team peer coach and preceptor for students who are completing their externship for the veterinary assistance or veterinary technician program from various schools
- Maintained detailed patient records, allowing for efficient communication between team members and streamlined care processes.
- Collaborated with the veterinary team, contributing to a positive work environment and seamless coordination of patient care.
- Performed laboratory tasks such as blood draws and sample analysis efficiently within a fast-paced clinical setting.
- Provided compassionate nursing care to patients, promoting their overall well-being and comfort during treatment.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Assisted with diagnostic imaging procedures such as radiographs or ultrasounds, enabling accurate diagnoses and treatments.
- Administered medications and vaccinations as prescribed by the veterinarian, ensuring proper dosage and timely administration.
CVT
Trilakes Animal Emergency Care
01.2019 - 03.2021
- Worked as a relief CVT until Jan of 2021, when I transferred to full time
- Responsibilities include Triage of incoming patients, assist in all surgeries and treatments, input history, vital signs, and charges into cornerstone, recognizing emergency situations and responding promptly
- Perform receptionist duties in addition to duties as a CVT
CVT
Carefree Cats
10.2019 - 01.2021
- Assist in assessments, elective surgeries, vaccines, filling medications, diabetes consults, client education and record keeping at an all-cat practice
- Performed 2-3 dental prophys with little to no supervision daily
- Maintained a clean workplace and boarding facility
- Receptionist duties performed regularly
- Developed techniques for handling and venipuncture in fractious cats
Education
Associate of Applied Science - Healthcare Administration
Pima Medical Institute
Tucson, AZ09.2023
Associate of Arts - Veterinary Technician
Pima Medical Institute
Colorado Springs, CO03.2019
Certification - Veterinary Assisting
Pima Medical Institute
Colorado Springs, CO01.2018
VTA - Studies the basic function and role of a veterinary technician assistant
Red River Technology Center
Duncan, OK12.2016
No Degree - Emergency Medicine
Great Plains Technology
Lawton, OK03-2015
Advanced CMA - Medication Administration-Advanced Level
Canadian River Technology
Chickasha, OK01.2008
CNA/CMA - Certified Nursing Assistant/Medication Assistant
Canadian Valley Technology Center
Chickasha, OK01.2002
Some College (No Degree) - Specialty in adults and children with developmental disabilities
East Central University
Enid, OKSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Continued education and skill building
- Euthanasia procedures
- Sample collection
- Client education to include nutrition
- Medical record-keeping
- Dental prophylaxis
- Surgical assistance
- Preventative care
- Laboratory testing
- Emergency care
- Radiology proficiency
- Animal restraint to include fractious cats
- Wound care management
- Surgical preparation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Fear Free level 3 Certification by completing Fear Free education and testing with accuracy and efficiency.
- Achieved Advanced level Pet Nutrition Advisor Certification through Royal Canin by completing the PNAP program through Royal Canin with accuracy and efficiency.
Leadership Experience
Currently a peer coach/ Training team member assisting veterinary assistants build their hard skills as the transition from the role of VA to LVT and assisting fellow team members build confidence by helping them build their skill set by teaching and practicing skills. , assistant to the OSHA safety officer. Former Field Training Officer for Comanche County Memorial Hospital EMS. Responsible for the orientation and field training for new hires with the license of EMT on the basic level. Oriented them to state, federal, and facility protocol in addition to following guidelines by DOT and the FCC.
References
- Susan Woodard DVM, Banfield Pet Hospital
- Edweina Guiterrez DVM, Banfield Pet Hospital
- Mary Baumer RVT
- April Smith PhD, 940-923-5631
- Kecia Keeling, Former Supervisor at CCMH – 405-222-8116
Communication Skills
Guest speaker with Victims Impact Lawton Oklahoma. Spoke with people who have received DUI/ DWI citations. Discussed the dangers and consequences of driving while under the influence.
Certification
- Fear Free Certified Professional - Fear Free Pets.
- Registered Veterinary Technician (RVT) - National Association of Veterinary Technicians in America (NAVTA).
Timeline
Registered Veterinary Technician
Banfield Pet Hospital
03.2020 - Current
CVT
Carefree Cats
10.2019 - 01.2021
CVT
Trilakes Animal Emergency Care
01.2019 - 03.2021
VTA - Studies the basic function and role of a veterinary technician assistant
Red River Technology Center
Associate of Applied Science - Healthcare Administration
Pima Medical Institute
Associate of Arts - Veterinary Technician
Pima Medical Institute
Certification - Veterinary Assisting
Pima Medical Institute
No Degree - Emergency Medicine
Great Plains Technology
Advanced CMA - Medication Administration-Advanced Level
Canadian River Technology
CNA/CMA - Certified Nursing Assistant/Medication Assistant
Canadian Valley Technology Center
Some College (No Degree) - Specialty in adults and children with developmental disabilities
East Central University
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