Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Crystal Stevens

Mead,WA

Summary

I am applying for the job of receptionist/ scheduler. I would like only part time or on call. I have been impressed with the staff at your office including caring, concern, and overall friendliness. It looks like a wonderful place to work, and I would like to be a part of it. I do have medical background as a registered nurse, which I think would help in dealing with families and patients. I enjoy working with all animals as well as people. I miss the socialization with people since retirement and would the love opportunity to work as receptionist/scheduler. Having worked in critical care, I am extremely calm in the event of an emergency and highly skilled in dealing with families in time of high stress and emotions.

Compassionate Registered Nurse with 17 years of experience in patient education and critical care management. Known for strong clinical judgment and effective collaboration with multidisciplinary teams to enhance patient outcomes.

Assisted all employees with their individual jobs, including front desk, i.e. checking in and checking out patients, billing, EMR assistance.

Enjoy working with all animals as well as people. I miss working with people since retirement and would love to work front desk, either in a part time or on call capacity. I am extremely calm in the event of an emergency and am highly skilled in dealing with patients families in times of high stress.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Registered Nurse

Northwest Pain Care
Spokane, WA
06.2006 - 06.2023

Educated patients on pain management techniques and medication usage to enhance treatment outcomes

  • Monitored vital signs and documented patient progress, maintaining compliance with clinical standards and regulations.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Educated family members and caregivers on patient care instructions.

Registered Nurse

Providence Sacred Heart Medical Center
Spokane, WA
06.1989 - 06.2006

Educated family members and caregivers on patient care instructions.

  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Advocated for patients' rights and needs within care settings, fostering a supportive therapeutic environment.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.

Education

High School Diploma -

Post Falls High School
Post Falls, ID
05.1977

Some College (No Degree) - Music

University of Idaho
Moscow, ID

Associate of Science - Nursing

Spokane Community College
Spokane, WA
05.1989

Skills

  • Medication and IV administration
  • Patient education and counseling
  • Strong clinical judgment
  • Patient and family advocacy
  • Compassion and empathy
  • Professional bedside manner
  • Family education
  • Critical care
  • Insulin medication assistance
  • EMR / EHR
  • Emergency care

Certification

  • Trauma Nurse Training Certification
  • Neuro Nurse Certification
  • ACLS Certification
  • Critical Care Cerfication

Timeline

Registered Nurse

Northwest Pain Care
06.2006 - 06.2023

Registered Nurse

Providence Sacred Heart Medical Center
06.1989 - 06.2006

High School Diploma -

Post Falls High School

Some College (No Degree) - Music

University of Idaho

Associate of Science - Nursing

Spokane Community College