I am a very versatile employee. I like to learn how things work and become self efficient. I have no problem helping where needed and being a team player or leader as needed.
Overview
5
5
years of professional experience
Work History
Cleaning Contractor
Jani King Cleaning
03.2019 - Current
Enhanced customer satisfaction by providing thorough and efficient cleaning services.
Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
Streamlined cleaning processes for increased productivity and cost savings.
Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
Technitian
Invisishield
11.2022 - 01.2024
Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
Reduced downtime for machines through proactive identification and resolution of technical issues.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Implemented cost-saving measures by identifying opportunities for process improvements and resource optimization.
Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Maintained strong relationships with clients through proactive communication and personalized service.
Tax Preparer
Jackson Hewitt
10.2019 - 06.2022
Increased client satisfaction by providing accurate and timely tax preparation services.
Streamlined tax filing processes for clients, ensuring a smooth and efficient experience.
Ensured compliance with federal and state tax regulations by staying up-to-date on the latest tax laws.
Assisted in resolving complex tax issues, strengthening client relationships and building trust.
Conducted thorough research to identify potential deductions and credits for clients, maximizing their returns.
Collaborated with colleagues to develop best practices for efficient and effective tax preparation.
Reduced errors through meticulous review of financial documents and double-checking calculations.
Managed multiple deadlines efficiently, ensuring all clients'' taxes were filed on time without compromising quality or accuracy.
Completed and filed returns with tax departments at local, state, and federal levels.
Education
N/A - Phycology
Central Christian College of Kansas
Mcpherson, KS
Highschool Diploma - General Studies
Oakdale Christian Highschool
Beattyville, KY
05.2000
Skills
Strong Work Ethic
Professional Appearance
Effective communication
Teamwork and collaboration
Decision-making abilities
Reliability and punctuality
Customer service orientation
Equipment operation know-how
Motivation and initiative
Chemical handling safety
Multitasking capabilities
Organizational skills
Time management abilities
Adaptability and flexibility
Supply Inventory Management
Health and Safety Compliance
Languages
Spanish
Native or Bilingual
Timeline
Technitian
Invisishield
11.2022 - 01.2024
Tax Preparer
Jackson Hewitt
10.2019 - 06.2022
Cleaning Contractor
Jani King Cleaning
03.2019 - Current
N/A - Phycology
Central Christian College of Kansas
Highschool Diploma - General Studies
Oakdale Christian Highschool
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