Summary
Overview
Work History
Skills
Timeline
Generic

CRYSTAL TYLER

Birmingham

Summary

Proactive professional with 18+ years of experience and a proven knowledge of brand management, merchandising, and in-store promotions Aiming to leverage my skills to successfully fill the Assistant Store Manager role at our company.

Overview

18
18
years of professional experience

Work History

Merchandising Team Manager

Belk
05.2023 - Current
  • Leads team in product placement and visual presentation of store.
  • Ensures timely floor setups of directives, signage and floor moves.
  • Train associates on correct processes and procedures.
  • Recruit and interview quality candidates to join the company.
  • Partner with managers to support the overall management of merchandise placement and recovery of the store.
  • Leads team to achieve walkout/Omni sales.
  • Team development to become leaders for the company.

Sales Manager

Belk
10.2022 - 05.2023
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
  • Drove the total customer experience through in store and Omni performance.
  • Recruited quality associates to ensure all positions were filled in a timely manner.
  • Drove National sales events by assuring attainment of sales team goals.
  • Ensured departments were maintained to elevate the customer experience.

Merchandising Team Manager

BELK
04.2019 - 10.2022
  • Leads team in product placement, and visual presentation of store
  • Ensure timely floor setups of directives, signage and floor moves
  • Train associates on correct processes and procedures
  • Recruit and interview quality candidates to join the company
  • Partner with managers to support the overall management of merchandise placement in the store
  • Work load plan for upcoming weeks
  • Lead entire store team to meet metrics and drive walk out/omni sales
  • Develop team to become leaders for the company

Operations Team Manager

BELK
09.2017 - 03.2019
  • Ensuring inventory control such as accepting truck manifests, return to vendors, transfers, ordering supplies
  • Leading team in unload and processing of truck along with merchandise placement
  • Placing work orders to ensure the store runs smoothly
  • Leading the housekeeping team in the upkeep of the store
  • Driving entire store to meet metrics and walkout/omni sales
  • Work load plan the tasks for upcoming weeks
  • Partner with Visual/Management team to ensure floor setups

Dock Lead

BELK
07.2015 - 08.2017
  • Lead team in unloading truck and processing truck
  • Perform all inventory related task of RTV's, MOS, and transfers
  • Keeping workspace clean and organized
  • Working with store team to plan ahead for incoming merchandise
  • Assist with floor moves and different needs of the store

Fulfillment Lead

BELK
02.2014 - 06.2015
  • Lead team in driving omni experience in the store
  • Tracking productivity of associates of picking and packing
  • Lead and coach team to quickly and accurately pick, pack and ship online orders
  • Support store in recovery to improve the walkout/omni experience

Pricing Associate

BELK
03.2009 - 01.2014
  • Setting store signage in a timely manner
  • Markdowns and product placement
  • Store recovery, assisting customers with any needs
  • Floor moves and setting directives
  • Processing truck and merchandise placement

Intimate Apparel Fit Specialist

BELK
10.2006 - 02.2009
  • Helping customers to find the perfect fitting undergarments
  • Driving rewards and building a clientele
  • Keeping my area recovered and well stocked
  • Assist in store needs with helping in other departments
  • Helping with markdowns and merchandise placement

Skills

  • Reliable and punctual
  • Inventory Management Expertise
  • Team leadership
  • Time management
  • Task delegation
  • Goal setting
  • Relationship building
  • Strategic planning
  • Operations management
  • Shift scheduling
  • Performance management
  • Sales management

Timeline

Merchandising Team Manager

Belk
05.2023 - Current

Sales Manager

Belk
10.2022 - 05.2023

Merchandising Team Manager

BELK
04.2019 - 10.2022

Operations Team Manager

BELK
09.2017 - 03.2019

Dock Lead

BELK
07.2015 - 08.2017

Fulfillment Lead

BELK
02.2014 - 06.2015

Pricing Associate

BELK
03.2009 - 01.2014

Intimate Apparel Fit Specialist

BELK
10.2006 - 02.2009
CRYSTAL TYLER