Pedro Pablo
Summary
Reliable and growth-oriented merchandising manager with strong leadership skills. Experienced in staff training, performance evaluation, and conflict resolution. Ready to leverage expertise to enhance inventory management and drive team success.
Overview
8
8
years of professional experience
Work History
Merchandising Team Manager
Sam's Club
04.2018 - Current
- Evaluate inventory data to enhance stock management and minimize waste.
- Oversee compliance with safety regulations to uphold a secure working environment for all employees.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Managed projects (ie layouts) efficiently from beginning to completion ensuring timely delivery within budget constraints.
- Assisted hiring top candidates to strengthen the department''s capabilities.
- Facilitated team meetings to ensure alignment with organizational goals and to foster open communication.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Define clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Stay up to date and execute AMP tasks
- Ensure locations are continuously being updated for member satisfaction and curbside efficiency
- Consistently support other team department during high volume period (ie front end, curbside, cafe)
- Train staff member to effectively use forklift operations ensuring company safety standards
Education
High School Diploma -
Collinsville High
Skills
- Bilingual (Spanish)
- Team Player
- Reliable and punctual
- Growth-oriented
Timeline
Merchandising Team Manager
Sam's Club
04.2018 - Current
High School Diploma -
Collinsville High