Crystal Tyler
Cookville,TX
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at City National Bank. Proven ability in cash handling and relationship building, consistently enhancing client satisfaction. Adept at utilizing financial software to streamline processes, ensuring accuracy and efficiency in account management. Committed to delivering results and improving operational workflows.
Overview
13
13
years of professional experience
Work History
Teller
City National Bank - Sulphur Springs
Naples, TX
03.2023 - Current
- Processed customer transactions efficiently, ensuring accurate cash handling and record-keeping.
- Assisted customers with account inquiries, providing excellent service and resolving issues promptly.
- Maintained knowledge of bank products to offer tailored solutions to clients' financial needs.
- Collaborated with team members to improve workflow processes and enhance customer experience.
Receptionist
T & R Demolishing
Lone Star, TX
08.2020 - 03.2023
- Maintained accurate records of visitor logs and communications.
- Collaborated with team members to improve reception workflows and customer service standards.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Greeted and assisted visitors, ensuring a welcoming environment.
Customer Service Representative
Sweet Shop USA
Mount Pleasant, TX
08.2013 - 09.2017
- Processed customer transactions efficiently, ensuring accurate cash handling and record-keeping.
- Assisted customers with account inquiries, providing excellent service and resolving issues promptly.
- Maintained knowledge of bank products to offer tailored solutions to clients' financial needs.
- Collaborated with team members to improve workflow processes and enhance customer experience.
Account Executive - Payables and Receivables
Taskmaster Components
Mount Pleasant, TX
09.2017 - 08.2020
- Managed client accounts, ensuring timely processing of payables and receivables.
- Analyzed financial data to identify discrepancies and improve account accuracy.
- Coordinated with cross-functional teams to streamline billing processes and enhance service delivery.
- Developed and maintained strong client relationships, addressing inquiries efficiently.
- Implemented best practices for cash flow management, improving overall financial health of accounts.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
Education
High School Diploma -
Paul H Pewitt
Omaha, TX05.2008
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Positive
- Cash handling and management
- Customer relationship building
- Rapid 10-key data entry
- Financial software
- Drawer balancing
- Accounting systems and software
Timeline
Teller
City National Bank - Sulphur Springs
03.2023 - Current
Receptionist
T & R Demolishing
08.2020 - 03.2023
Account Executive - Payables and Receivables
Taskmaster Components
09.2017 - 08.2020
Customer Service Representative
Sweet Shop USA
08.2013 - 09.2017
High School Diploma -
Paul H Pewitt