Crystal Vargo
Summary
To obtain a position with a growing company.
Overview
17
17
years of professional experience
Work History
Store Manager
Claire's Boutique
02.2018 - 01.2020
- Recruited, trained, supervised, and appraised a staff of six
- Followed all company and state given guidelines as put in place for piercings
- Managed budgets for labor, maintenance, and store expenditures
- Responsible for resolving all customer queries & complaints
- Daily safe counts and banking procedures
- Held responsible for entire store's revenue compared to previous year
Store Manager
True North
10.2015 - 04.2017
- Recruited, trained, supervised, and appraised a staff of ten
- Responsible for resolving all customer queries & complaints
- Managed budgets for labor, maintenance, and store expenditures
- Completed vendor ordering and receiving for entire store
- Loss prevention through inventory audits, shrink control, and CCTV monitoring
- Daily banking procedures, safe counts, and shift paperwork
- Drawer full compliance with alcohol, tobacco, and lottery regulations
Senior Sales Manager
Blockbuster
03.2003 - 07.2010
- Oversaw and held accountable for store's bottom line and monthly sales quotas.
- Assisted with recruiting, interviewing, and onboarding new hires.
- Scheduling for entire staff (15).
- Loss prevention
- Employee training, coaching, and counseling
- Inventory control
- Daily safe counts and banking procedures
- Top store for district and region, and second for entire west coast.
Education
Bachelor of Science - Nursing
Cuyahoga Community College
High School Equivalency Diploma - undefined
01.2011
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Store Manager
Claire's Boutique
02.2018 - 01.2020
Store Manager
True North
10.2015 - 04.2017
Senior Sales Manager
Blockbuster
03.2003 - 07.2010
High School Equivalency Diploma - undefined
Bachelor of Science - Nursing
Cuyahoga Community College
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