Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Vela

Missouri City

Summary

Organized and dependable candidate with success at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Carries a deep understanding of customer's needs. A motivated individual eager to advance professionally and contribute to the business' success. Pursuing a degree in accounting so teachable and ready to learn from experienced professionals.

Overview

7
7
years of professional experience

Work History

Teller

PNC Bank
05.2023 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Maintained friendly and professional customer interactions.

Associate

In-N-Out Burger
12.2016 - Current
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Counted, verified and handled bank deposits and armored car transactions.

Education

Accounting

Interactive College of Technology
Houston, TX
04.2024

High School Diploma -

Hawthorne Math And Science Academy
Hawthorne, CA
06.2018

Skills

  • Customer Service
  • Handling Complaints
  • Customer Engagement
  • Teamwork and Collaboration
  • Balance Cash Drawers
  • Money Management
  • Money Handling
  • Sales Expertise
  • Account Management
  • Fraud Identification
  • Teller Transactions
  • Microsoft PowerPoint
  • Microsoft Windows
  • Microsoft Excel

Timeline

Teller

PNC Bank
05.2023 - Current

Associate

In-N-Out Burger
12.2016 - Current

Accounting

Interactive College of Technology

High School Diploma -

Hawthorne Math And Science Academy

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Crystal Vela