Summary
Overview
Work History
Education
Skills
Assessments
References
Timeline
Generic

Crystal Walsh

Lynn,MA

Summary

As a responsible As a compassionate counselor-in-training, I offer emotional and psychological support to a diverse clientele. With a solid understanding of therapeutic techniques and counseling theories, my excellent listening and communication skills enhance my approach, fostering clients' well-being by promoting healthy coping mechanisms and personal growth. I am a motivated employee, ready to tackle new challenges with a strong work ethic, adaptability, and exceptional interpersonal skills. Proficient in independent work and quick to acquire new skills, I seek flexible part-time or full-time employment, including weekend and evening shifts. Known for meeting needs with consistent, organized practice, I excel under pressure, adapt to new situations, and thrive in fast-paced environments. I am adept at handling last-minute changes and consistently deliver high-quality work swiftly. As a responsible and driven student, I am eager to apply my education in the workplace, bringing exceptional software skills, the ability to manage challenging tasks, and excellent time management. With a strong desire for new challenges and a robust work ethic, I am a responsible student ready to translate my academic learning into professional success.

Overview

11
11
years of professional experience

Work History

Law Office Assistant

Frank J Maier & Associates
Worcester, MA
05.2019 - 03.2021
  • Phone calls, date entry, taxes, filing, mail etc

Kitchen Assistant

Bethany Health Care Center
Framingham, MA
01.2015 - 01.2018
  • Stocking, tray lines, prep cook

Waitress

Olive Garden
Worcester County, MA
01.2014 - 01.2016
  • Serving tables

PACU/SACU receptionist

UMass Memorial Medical Center University
Worcester, MA
01.2010 - 01.2016
  • Paging, faxing, patient charts, talking to resource nurse about where the patient is going after surgery
  • Call the surgeons secretary, pre testing, ordering blood work and rays

Education

Licensed Alcohol Drug Counselor - ACEP Program

University of Massachusetts - Boston
Boston, MA
05-2025

Associate in Liberal Art -

Berkshire Community College
Pittsfield, MA
12.2007

High school diploma or GED -

Skills

  • Clerical
  • Data Entry
  • Filing
  • Receptionist
  • Word
  • Inventory
  • Training
  • Customer Service
  • Organizational Skills
  • Time Management
  • Scheduling
  • Medical Scheduling
  • Administrative Experience
  • Medical Records
  • Front desk
  • Medical receptionist
  • Medical Office Experience
  • Medical Billing
  • Calendar Management
  • Document Preparation
  • Billing and Invoicing
  • Client Communication
  • Office Administration
  • File Organization
  • Order and request filing
  • Office Management
  • Bankruptcy law
  • Case Management
  • Legal Document Preparation
  • Customer Relationship Management
  • Confidentiality
  • Relationship Building
  • Criminal Law
  • Fast Learner
  • Writing and editing
  • Client Support
  • Community Outreach
  • Referral Coordination
  • Health History Documentation
  • Records Management
  • Chronic Disease Management
  • Discharge Planning
  • Email and Telephone Etiquette
  • MS Office
  • Positive Attitude
  • Resource Management
  • Emotional awareness
  • Decision-Making
  • Crisis Intervention
  • Organization and Multitasking
  • Medical Records Management

Assessments

  • Customer Focus & Orientation, Highly Proficient, 08/01/20, Responding to customer situations with sensitivity
  • Scheduling, Completed, 02/01/20, Cross-referencing agendas and itineraries to avoid scheduling conflicts.
  • Medical Terminology, Familiar, 08/01/20, Understanding and using medical terminology
  • Food Safety, Expert, 08/01/20, Proper food handling, storage, and equipment use for preventing the spread of foodborne illness.
  • Food Service: Customer Situations, Proficient, 08/01/20, Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting
  • Security guard skills, Highly Proficient, 08/01/20, Assessing risks, enforcing security standards, and handling complaints
  • Management & leadership skills: Impact & influence, Completed, 08/01/20, Choosing the most effective strategy to inspire and influence others to meet business objectives

References

References available upon request.

Timeline

Law Office Assistant

Frank J Maier & Associates
05.2019 - 03.2021

Kitchen Assistant

Bethany Health Care Center
01.2015 - 01.2018

Waitress

Olive Garden
01.2014 - 01.2016

PACU/SACU receptionist

UMass Memorial Medical Center University
01.2010 - 01.2016

Licensed Alcohol Drug Counselor - ACEP Program

University of Massachusetts - Boston

Associate in Liberal Art -

Berkshire Community College

High school diploma or GED -

Crystal Walsh