Crystal Washington
Columbia,SC
Summary
Forward-thinking professional offering more than several years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Chef
Tilson Greek House
02.2022 - 05.2024
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Patient Transporter/Dispatcher
South East Transportation-Columbia, SC
Columbia
10.2019 - 06.2020
- Helps patients by transporting them into, around, and out of the health care organization
- Patient transporters maintain meticulous daily logs documenting when a patient or medical related item arrives at the appropriate destination
- These logs are recorded electronically and/or on paper
- It is essential that the patient transporter communicate well, both verbally and in writing, to uphold accurate records.
Customer Service Representative
Staffmark (DHEC)-Columbia, SC
Columbia
06.2019 - 10.2019
- Answered calls for the state of SC for birth, death, marriage certificates
- Transferred calls to the appropriate person (Customer Service Rep) / DSS Connect
Eligibility Worker
Department of Social Services-Columbia, SC
Columbia
11.2015 - 06.2017
- Processed Medicaid application
- Conducted Collateral calls as required
Administrative Specialist/ Human Resources/Clinic
Lexington County Mental Health
11.2003 - 11.2007
- Performed general office duties such as typing, operating office machines, and sorting mail and file clerk
- Receive payments for services performed
- Schedule meetings and appointments
- Submit application for potential clients
- Performed customer service
- Worked on the Client Information System
Administrative Specialist
Governor's Office
10.1999 - 12.2001
- Qualified applications for various openings and years of service
- Verified and convert salary and job grade information on government office employees
- Entered applicant data for employment in the Actives System
- Answered and transferred calls to the appropriate department and persons
- Performed general office duties such as filing, faxing, running errands
- Performed customer service for the entire Governor's Office
Education
Certificate - Medical Assistance
Beta Tech College
05.2004
Skills
- CUSTOMER SERVICE
- RECEPTIONIST
- RETAIL SALES
- TYPING
- CALL CENTER ENVIRONMENT
- 10 Key Data Entry
- Driving Experience
- Anatomy Knowledge
- Medical Billing
- ICD-9
- Medical Records
- Medical Scheduling
- Medical Terminology
- QuickBooks
- Medical Office Experience
Certification
CPR Certification
Additionalinformation
10 plus years in customer service experience
10 plus years of administrative experience in fast paced office
5 plus years of claims experience with Medicare Claims
Exceptional typing skills and ten key skills
Flexible, hardworking, and eager and able to learn quickly
Strong interpersonal and leadership skills
Work well with all diversity of people
Able to adapt well to call center environment
Excellent written and oral communication skills
Adhere to HIPAA regulations and Privacy Act 1974
Have knowledge of CPT-4 and ICD-9 codes
Proficient in Microsoft Outlook, Word, and Excel
Operate multi-tasks phone systems, copier, scanner, shredder, fax, I am a friendly, loyal and clearly dedicated individual who has an ambition to succeed in any given environment. I have some experience in the medical field and currently attending school for Medical Office Assistant. I am willing to learn and aim up to a challenge. I am a team player. I am seeking a position where I can develop and excel while giving my best to an employer.
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Chef
Tilson Greek House
02.2022 - 05.2024
Patient Transporter/Dispatcher
South East Transportation-Columbia, SC
10.2019 - 06.2020
Customer Service Representative
Staffmark (DHEC)-Columbia, SC
06.2019 - 10.2019
Eligibility Worker
Department of Social Services-Columbia, SC
11.2015 - 06.2017
Administrative Specialist/ Human Resources/Clinic
Lexington County Mental Health
11.2003 - 11.2007
Administrative Specialist
Governor's Office
10.1999 - 12.2001
Certificate - Medical Assistance
Beta Tech College