Ida Franco
Artesia
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
15
15
years of professional experience
Work History
Chef
Carlsbad Country Club
06.2022 - 04.2025
- Maintained well-organized mise en place to keep work consistent.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Cashier
Brewer
01.2020 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Handled cash with high accuracy and took care to check bills for fraud.
Customer Service Representative
Tate Branch Carlsbad
08.2015 - 02.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Cashier
General Store
01.2012 - 05.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Cashier
Stripes Convenience Store
01.2010 - 09.2013
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Enhanced customer service experience by efficiently processing purchases and returns.
Education
High School Diploma -
Permian High School
Odessa, TX05-1992
Skills
- Cash register operation
- Customer relationship management
- Cash handling
- Sales reporting
- Customer service
- Problem solving
- Work ethic and integrity
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Customer relations
- Product restocking
- Cash drawer balancing
- ID verification
- Training and onboarding
- Liquor law compliance
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Chef
Carlsbad Country Club
06.2022 - 04.2025
Cashier
Brewer
01.2020 - 03.2022
Customer Service Representative
Tate Branch Carlsbad
08.2015 - 02.2018
Cashier
General Store
01.2012 - 05.2015
Cashier
Stripes Convenience Store
01.2010 - 09.2013
High School Diploma -
Permian High School
Similar Profiles
Leila ArtuzLeila Artuz
Lead Pre-K Teacher at Carlsbad Country Day SchoolLead Pre-K Teacher at Carlsbad Country Day School
Griffin RosenbloomGriffin Rosenbloom
Youth Development Professional at Boys And Girls Club Of Carlsbad, Village BranchYouth Development Professional at Boys And Girls Club Of Carlsbad, Village Branch
Curtis GoodrichCurtis Goodrich
Assistant Water Polo Coach at Carlsbad Water Polo ClubAssistant Water Polo Coach at Carlsbad Water Polo Club