Crystal Weatherly
Fort Myers,FL
Summary
Dynamic Outreach Coordinator with a strong track record at American Addiction Centers, excelling in referral coordination and community outreach. Expertise in strategic planning and partnership building has led to successful initiatives that significantly enhanced program visibility and engagement. Recognized for analytical skills and exceptional communication abilities, driving impactful community connections.
Overview
17
17
years of professional experience
Work History
Outreach Coordinator
American Addiction Centers
Fort Myers, FL
09.2023 - Current
- Built relationships with other treatment facilities, hospitals, and other community liaisons to facilitate successful partnerships.
- Coordinated referrals for residential mental health, and substance abuse treatment programs.
- Led workshops and seminars on topics related to substance abuse prevention and education.
- Developed and executed strategic business plans to achieve referral and admit targets.
Store Leader
Arula
Pembroke Pines, United States
11.2021 - Current
- Planned optimal workflow through successful scheduling and task delegation.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Merchandised products beautifully with attractive displays to quickly move stock.
- Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
- Supported in the openings of eight new stores throughout the country.
Retail Store Manager
Kendra Scott
Palm Beach Gardens, Florida
07.2020 - 11.2021
- Increased sales 21% over previous year (2019) by responding to consumer demand and motivating team to provide excellent customer service.
- Mentored many entry-level associates to achieve leadership positions and quickly became district trainer for new employees.
- Oversaw visual merchandising and displays to appeal to shoppers.
- Interviewed applicants for employment, made hiring decisions, and trained new staff in job functions.
- Greeted customers, often by name, and created welcoming environment.
Retail Assistant Manager
Kendra Scott
Palm Beach Gardens, Florida
09.2019 - 07.2020
- Partnered with Store Manager to establish and communicate key performance metrics and expectations regarding sales, visual merchandising, and loss prevention.
- Open and closed store and set up shop for each day's operation.
- Stayed current with all store initiatives and communications, sharing with associates as required.
- Supported back office procedures, including hiring and employment processes.
Commercial Account Executive
Spectrum Communication
Nederland, TX
02.2016 - 03.2019
- Pursued new sales opportunities and capitalized on market and competitor trends to keep leads strong and sales high.
- Used solution approach to selling and creating value for customers.
- Built relationships with customers and community to establish long-term business growth.
Multimedia Consultant
Houston Community Newspapers and Media Group
Conroe, TX
07.2015 - 09.2016
- Provided clients with print and online advertising solutions for brand awareness, promotional product sales and special events.
- Maintained schedules, managed deadlines and interfaced with teammates to support production activities.
- Cultivated professional working relationships with marketing department, other design personnel and clients.
Business Development Consultant
The Blue Book Building
Houston, TX
10.2014 - 05.2015
- Analysis of construction customers needs with recommendations of appropriate innovative products such as vu360 and syncware..This includes contract management, project leads, bid invitation, shared plans and specs as well as showcase events.
- Prospected and maintained service and visibility to new and existing customers.
- Developed business pipeline using cold and warm techniques.
Account Manager
Friendly Media, Inc
Beaumont, TX
12.2007 - 12.2013
- Lead local sales staff in new sales of non-traditional revenue streams.
- Trained fellow employees with setup and maintenance of mobile application product.
- Responsible for maintaining existing accounts and developing sales strategies for new products.
- Exceeded goals in every sales canvas.
- Traveled to low producing markets to lead teams and strategize on how to increase revenue.
Education
High School Diploma -
Nederland High School
Nederland, TX05.1995
Skills
- Analytical and Critical Thinking
- Excellent Communication
- Multitasking Abilities
- Flexible and Adaptable
- Organization and Time Management
- Self-Motivated
- Attention to Detail
- Problem-Solving
- Referral coordination
- Community outreach
- Strategic planning
Timeline
Outreach Coordinator
American Addiction Centers
09.2023 - Current
Store Leader
Arula
11.2021 - Current
Retail Store Manager
Kendra Scott
07.2020 - 11.2021
Retail Assistant Manager
Kendra Scott
09.2019 - 07.2020
Commercial Account Executive
Spectrum Communication
02.2016 - 03.2019
Multimedia Consultant
Houston Community Newspapers and Media Group
07.2015 - 09.2016
Business Development Consultant
The Blue Book Building
10.2014 - 05.2015
Account Manager
Friendly Media, Inc
12.2007 - 12.2013
High School Diploma -
Nederland High School
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