Crystal Wehrwein
Port Huron,USA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Cleaner
Personal family
Port Huron, MI
01.2017 - Current
- Performed general cleaning duties such as sweeping, mopping, dusting, and vacuuming
- Ensured proper disposal of trash and waste materials in designated containers
- Cleaned and sanitized restrooms, including toilets, sinks, mirrors, and floor
- Demonstrated attention to detail by thoroughly inspecting cleaned areas for any missed spots or dirt
- Worked independently without direct supervision while maintaining high-quality work standards
- Maintained cleanliness and organization of household spaces through routine cleaning tasks.
Floor supervisor
Goodwill industries
Port Huron, MI
10.2012 - 06.2022
- Inspect, weigh, and label parts for shipping.
- Complete paperwork, maintain a clean and safe work environment.
- Attend meetings
- Supervised daily operations to ensure efficient workflow and adherence to safety standards.
- Mentored staff in best practices for customer service and inventory management.
- Implemented process improvements that enhanced team productivity and morale.
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
Custom Broker
Dhl global forwarding
Port Huron, MI
10.2021 - 04.2022
- Managed customs clearance processes ensuring compliance with regulations and timely delivery of shipments.
- Facilitated communication between stakeholders, including clients, carriers, and government agencies to resolve issues.
- Reviewed import/export documentation for accuracy, identifying discrepancies to prevent delays in shipment processing.
- Developed strategies for optimizing customs operations, resulting in improved efficiency and reduced processing times.
- Monitored regulatory changes impacting international trade, advising clients on compliance requirements and best practices.
Direct care worker
Innovative housing
Port Huron, MI
05.2017 - 06.2021
- Answer phone, resolve conflict/behavioral problems.
- Provided compassionate support to individuals with disabilities, enhancing daily living activities.
- Assisted clients in personal care routines, ensuring comfort and dignity during interactions.
- Collaborated with healthcare professionals to implement individualized care plans effectively.
- Monitored client behavior and reported changes to appropriate team members for timely intervention.
- Developed engaging recreational activities tailored to clients' interests, promoting social interaction and engagement.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
Survey Interviewer
The Logit Group
Port Huron, MI
01.2016 - 01.2019
- Complied and coded results and data from interviewers or surveys using computers or specified forms.
- Explained surveys objectives and procedures to interviewees
- Interpreting survey questions to help interviewees comprehension.
- Managed over 50 customer calls per day.
- Conducted in-depth surveys to gather accurate data from diverse populations.
- Utilized advanced interviewing techniques to enhance participant engagement and response rates.
Education
Diploma - Office Administrative Assistant
Bryant And Stratton College
New York, NY04-2026
GED - General Studies
Jefferson Center
Port Huron, MI07-2001
Skills
Typing
Developmental Disabilities Experience
Quality Assurance
HTML5 (1 year)
Microsoft Word
Organizational skills
Caregiving
Telemarketing
Cleaning Experience
PowerPoint
Conflict Management
Assembly
CSS (1 year)
Quality Inspection
Medication Administration
Customer support (1 year)
Microsoft Excel (1 year)
Manufacturing
Certification
- First Aid Certification
- CPR
Additional Information
- I have experience as:
- Quality inspector.
- Housekeeping/laundry.
- Telemarketing.
- Cashier.
- I also have computer skills, and I am willing to learn and advance my skills to help better myself and the growth of the company.
Timeline
Custom Broker
Dhl global forwarding
10.2021 - 04.2022
Direct care worker
Innovative housing
05.2017 - 06.2021
General Cleaner
Personal family
01.2017 - Current
Survey Interviewer
The Logit Group
01.2016 - 01.2019
Floor supervisor
Goodwill industries
10.2012 - 06.2022
Diploma - Office Administrative Assistant
Bryant And Stratton College
GED - General Studies
Jefferson Center