Crystal Wheeler

As a State Employee working in the Mental Health ,opioid detox, and IDD crisis stabilization unit. I filled many roles when needed. My daily task included helping the 25-30 inpatient guests that stayed with us while seeking treatment.

• I helped them with daily personal items
• meal time
• food prep
• vitals
• deescalation
• guiding individuals to the correct professional (Dr., nurse, counselor,etc.).

I also assisted security when individuals became problem some on the unit or became a possible threat to those around them.

I also recorded the details of my day(vitals,etc) logging them and other notations when needed into the system as well as filing all corresponding paperwork.

State Licensed Major Health, Life and Annuities /

NPN# 8017270

Currently Licensed in

• Georgia
• North Carolina
• Pennsylvania
• South Carolina
• Tennessee
• Virginia

Traveled within the listed above states from open enrollment to open enrollment, as part of an enrollment team. We helped the company, county, or city employees complete their benefits enrollment, making any additions or corrections needed.

• Attended any and all daily, weekly teams meetings and trainings required per enrollment.
• Filing all documentation with onsite Markiii enrollment supervisor.
• Keeping record of all trip expenses.
• Keeping track of and being responsible for all enrollment equipment and required supplies.

• Answering and returning all calls
• Client claim issues tracking with corporate
• Call center
• Traveling for "Onsite" Open Enrollments
• Explained in detail eligible benefits options and answered questions for eligible individuals
• and more...

• Working with and developing a staff/ contract staff
• Developed and managed company website and all other social platforms.
• Design , Branding, and Logo design.
• All record and book keeping
• Purchasing og equipment, retail, and supplies.
• Event planning and bookings.
• CEU's, State-county License compliance
• Developed all treatment plans
• Worked with all referring Physicians and PT's
• and more....