Crystal Wilkinson
Krapf Bus Companies
Coatesville,PA
32
years of professional experience
Experienced transportation manager with 31 + years in school bus transportation, specializing in route planning, safety compliance, and driver supervision. Known for organized daily operations and strong decision making.
Work History
Router
2 Years 2 Months- Coordinated daily bus routes to align driver assignments, school schedules, and transportation needs.
- Updated routing plans to reflect route changes, student counts, and service adjustments.
- Communicated route details to drivers, dispatch staff, and transportation personnel for timely coverage.
- Monitored route performance and addressed delays, shortages, and assignment conflicts quickly.
- Assisted with new route setup, ensuring safe and practical routing for students and staff.
- Maintained accurate routing records, stop lists, and schedule updates for operational consistency.
Operations Manager
32 Years 5 Months- Directed daily transportation operations, aligning dispatch, routing, and driver assignments with service requirements.
- Supervised safety and compliance practices, reinforcing DOT, CDL, and passenger transportation standards.
- Coordinated route schedules and coverage changes to maintain reliable service during disruptions.
- Led driver onboarding, coaching, and performance feedback to strengthen team readiness and professionalism.
Education
High School Diploma
Skills
Transportation management
Route optimization
Route mapping
Scheduling and dispatching
Logistics management
Scheduling
Route analysis
Driver assignment
Timeline
Router
Krapf Bus Companies
08.2020 - 10.2022Read More
Operations Manager
Krapf Bus Companies
05.1990 - 10.2022Read More
Coatesville Area High School
High School Diploma
Read More