Crystal Willis
Wagoner,OK
Summary
Dynamic Lead Dental Assistant with a proven track record at Lumio, excelling in infection control and patient relations. Enhanced patient comfort and care quality through effective communication and efficient exam room management, significantly reducing wait times. Skilled in dental radiography and patient education, fostering long-term relationships and promoting optimal oral health.
Dental professional with wealth of experience in patient care and clinic operations. Known for reliability, adaptability, and strong focus on teamwork and achieving clinical excellence. Proficient in dental assisting techniques, patient education, and inventory management.
Overview
14
14
years of professional experience
Work History
Lead Dental Assistant
Lumio
10.2023 - Current
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
- Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
- Enhanced patient comfort by providing thorough explanations of dental procedures and answering questions with patience.
- Conducted routine maintenance on dental equipment, prolonging the life span of costly tools and instruments essential for daily operations.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Maintained detailed patient records, contributing to better-informed treatment decisions and continuity of care.
Dental Assistant
Aaron Harman DDS
07.2011 - 10.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Conducted inventory management to maintain essential supplies, avoiding procedural delays.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
- Facilitated patient education on oral hygiene practices, contributing to improved dental health.
Education
DA License - Dental Assistant
Tulsa Community College
Tulsa, OK07-2011
Skills
- Appointment scheduling
- Patient charting
- Infection control proficiency
- Endodontic procedures
- Equipment sterilization
- Dental radiography
- Patient education and counseling
- Oral hygiene education
- Sterilization techniques
- Patient assessments
- Sealant application
- Patient relations
- Digital X-ray expertise
- Impression taking
- Team collaboration
- Patient management
- Scheduling appointments
- Restorative procedures
- Insurance coordination
- Radiography
- Insurance claims
Timeline
Lead Dental Assistant
Lumio
10.2023 - Current
Dental Assistant
Aaron Harman DDS
07.2011 - 10.2023
DA License - Dental Assistant
Tulsa Community College