Crystal Wilson
Lakeland
Summary
Energetic and goal-oriented candidate specializing in building relationships with customers, identifying their needs, and providing high-level sales solutions. Proven ability to increase sales and customer satisfaction through effective communication, problem-solving, and relationship-building skills. Highly organized with a keen eye for detail and an aptitude for managing multiple tasks.
Overview
17
17
years of professional experience
Work History
Business Development Advisor
Ultimate Medical Academy
Tampa, FL
01.2026 - Current
- Cultivated and sustained relationships with healthcare employers, enhancing hiring partnerships.
- Connected qualified graduates with employment opportunities through consultative relationship management.
- Managed employer pipelines and activity using CRM systems while ensuring accurate documentation.
- Collaborated with career services, admissions, and employer partners to improve placement outcomes.
- Provided prompt follow-up, resolved issues, and ensured exceptional service for employers and graduates.
- Coordinated interviews, hiring activities, and ongoing employer engagement.
Advertising Partnerships Manager
Social Indoor
Lakeland, FL
11.2025 - 01.2026
- Cultivated partnerships with local businesses to uncover targeted advertising opportunities.
- Managed the client sales cycle from prospecting through contract execution.
- Oversaw client sales cycle from prospecting to contract execution, ensuring seamless onboarding and satisfaction.
- Built relationships with local businesses to identify advertising opportunities.
Talent Acquisition Partner
IGT Global Solutions
Lakeland, FL
02.2023 - 09.2023
- Led full-cycle recruiting for high-volume hiring initiatives, ensuring timely placement of qualified candidates.
- Screened applicants and coordinated interviews with hiring managers to facilitate efficient selection process.
- Guided candidates through onboarding and pre-employment requirements, enhancing their transition into the organization.
- Maintained compliance with hiring policies and employment regulations.
Administrative Assistant
Lakeland Eye Clinic
Lakeland, FL
10.2018 - 09.2020
- Coordinated patient scheduling and front-office operations to ensure smooth daily workflow.
- Coordinated patient scheduling and front-office operations.
- Facilitated onboarding and training of new team members to enhance team integration.
- Collaborated with providers and clinical staff to streamline office processes.
Business Development Coordinator / Recruiter
Rita Staffing
Lakeland, FL
02.2017 - 10.2018
- Cultivated partnerships with employers to align hiring strategies with business objectives.
- Managed candidate pipelines and client communication.
- Streamlined candidate pipelines and maintained proactive client communication.
- Built relationships with employers to understand hiring needs.
Outside Sales Manager
Battle Frog
Lakeland, FL
06.2016 - 10.2016
- Developed and implemented sales strategies to enhance market penetration and drive revenue growth.
- Established strong relationships with key accounts, ensuring high levels of client retention and loyalty.
- Led cross-functional teams in executing promotional campaigns, resulting in increased brand visibility.
- Analyzed market trends and customer feedback to refine product offerings and improve customer satisfaction.
- Negotiated contracts and pricing agreements, optimizing profitability while maintaining competitive positioning in the market.
- Finalized sales deals and contracts.
Sales Associate/Optometric Technician
Eye Express
Lakeland, FL
08.2009 - 06.2016
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Organized merchandise displays to enhance customer engagement and drive sales.
- Engaged with guests to understand and anticipate customer service needs.
- Resolved customer complaints and inquiries efficiently, maintaining high satisfaction levels.
- Engaged with guests to identify and proactively address customer service needs.
Education
Associate of Arts - Liberal Arts
Southern New Hampshire University
Hooksett, NH03.2028
Skills
- Account management
- Account management
- Healthcare partnerships
- Employer engagement strategies
- Onboarding coordination
- CRM proficiency
- Cross-functional collaboration
- Data-driven decisions
- Market research
- Microsoft Office and Google Workspace proficiency
- Relationship building
- Market research
- Recruiting and sourcing
- Team collaboration
- Candidate screening
Timeline
Business Development Advisor
Ultimate Medical Academy
01.2026 - Current
Advertising Partnerships Manager
Social Indoor
11.2025 - 01.2026
Talent Acquisition Partner
IGT Global Solutions
02.2023 - 09.2023
Administrative Assistant
Lakeland Eye Clinic
10.2018 - 09.2020
Business Development Coordinator / Recruiter
Rita Staffing
02.2017 - 10.2018
Outside Sales Manager
Battle Frog
06.2016 - 10.2016
Sales Associate/Optometric Technician
Eye Express
08.2009 - 06.2016
Associate of Arts - Liberal Arts
Southern New Hampshire University