Crystal Wright
Cornelius,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Takeout/Server
Smokey Bones Bar & Fire Grill
06.2020 - 09.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Home Health Nurse
Pioneer Nursing Agency
10.2011 - 11.2016
- Provided physical assessments, medication and chronic disease management to home health patients.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising RN.
- Collaborated with vendors to procure medical equipment, supplies and services.
- Took samples to complete diagnostic and routine assessment tests.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Educated family members and caregivers on patient care instructions.
- Advocated for and strived to protect health, safety and rights of patient.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Administered different therapies and medications in line with physician orders and treatment plan.
Travel Nurse
Nursefinders
09.2009 - 10.2011
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints and current symptoms.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Provided exceptional care to high-acute patients needing complex care such as extensive wound care and rehabilitation.
- Cared for patients in 90-bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
LPN Charge Nurse
Raleigh Court Health & Rehabilitation Center
08.2007 - 08.2009
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Assembled and used equipment such as catheters, tracheotomy tubes or oxygen suppliers to effectively manage patient care.
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
- Promoted patient independence by teaching self-care skills and explaining conditions and medications.
- Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising RN and Physicians.
- Responded to patient requests with appropriate clinical and personal assistance.
- Reviewed patient history to verify conditions and current medications.
- Evaluated patient histories, complaints and current symptoms.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Took samples to complete diagnostic and routine assessment tests.
- Helped long-term care residents with bathing, dressing, feeding and other daily living activities.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Supervised and delegated duties to multiple CNAs.
Cosmetic Beauty Advisor for Clinique Cosmetics
Belk Department Store
05.2005 - 08.2007
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed payments, entering sales in register for prompt customer service.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Recorded notes for future reference about customer preferences and services delivered.
- Demonstrated cosmetic application best practices to achieve desired styles.
Education
No Degree - Licensed Practical Nursing
ECPI University
Roanoke, VA08.2007
Advanced High School Diploma - General Studies
Salem High School
Salem, VA05.2002
Skills
- Customer Service
- Stocking and Replenishing
- Suggestive Selling
- Quality Control
- Retail Sales Customer Service
- Order Fulfillment
- Staff Training
- Staff Management
- Job Assignments
- Active Listening
Timeline
Takeout/Server
Smokey Bones Bar & Fire Grill
06.2020 - 09.2021
Home Health Nurse
Pioneer Nursing Agency
10.2011 - 11.2016
Travel Nurse
Nursefinders
09.2009 - 10.2011
LPN Charge Nurse
Raleigh Court Health & Rehabilitation Center
08.2007 - 08.2009
Cosmetic Beauty Advisor for Clinique Cosmetics
Belk Department Store
05.2005 - 08.2007
No Degree - Licensed Practical Nursing
ECPI University
Advanced High School Diploma - General Studies
Salem High School