Crystal Blade Mathers

• Performed commercial prior authorization clinical reviews to determine coverage for prescription drugs against established criteria for specialty and non-specialty medications
• Conducted primary literature searches to support coverage determination for cases as needed
• Consulted with providers to obtain clinical information and discussed clinical regimens and guidelines with prescribers and medical staff
• Provided clinical information and clarification to assisted technicians PA determinations
• Software knowledge: CAS, people Safe, Rx Claim

• Identified opportunities to improve pharmacy workflow processes
• Consulted on pharmacy revenue generators to increase pharmaceutical sales
• Inventory management to ensure minimize inventory costs and maximize sales & profits
• Provided friendly customer service at prescription drop-off and pick-up counters
• Counseled patients on medication usage and identified drug interactions, contraindications and medical errors for patients

Health Outcome Pharmacist

• Work independently and multi-tasked while using multiple web-based applications
• Provide Medication Therapy Management to patients using Outcomes
• Conduct remote telephonic one- on- one comprehensive medication review which includes drug utilization review (DUR), Drug Therapy Problem (DTP) review that identifies drug interaction, gaps in care, non-adherence, high-risk medications and cost saving
• Perform compliance calls and help patients recognize barriers and adherence issues
• Increased regional pharmacy financial performance by aligning business strategies with company financial goals. Implements and executes patient intervention pharmacy programs to maximize financial performance

Specialty Support Pharmacist

• Initiate prior authorizations through Cover My Meds for specialty medications
• Assist with Walgreens Specialty outpatient pharmacy bedside program by delivering medications and educating patients, families and caregivers on discharge medications
• Assist with pack outs for specialty medications being mailed to patients
• Available as a compound consultant for the pharmacy
• Collaborate with pharmacy team to increase pharmacy awareness amongst the hospital and strategizing opportunities to grow the business

• Performed commercial prior authorization clinical reviews to determine coverage for prescription drugs against established criteria for specialty and non-specialty medications
• Conducted primary literature searches to support coverage determination for cases as needed
• Consulted with providers to obtain clinical information and discussed clinical regimens and guidelines with prescribers and medical staff
• Provided clinical information and clarification to assisted technicians PA determinations
• Software knowledge: CAS, people Safe, Rx Claim

• Oversaw all operations of a $8.5M annual revenue pharmacy
• Managed staff of 15 individuals including pharmacists, compounders, technicians, clerks and a delivery driver while filling over 1,100 prescriptions weekly
• Responsible for hiring, scheduling and on-board training of new employees
• Registered Preceptor over 14 first, second and fourth year pharmacy students for 10 pharmacy schools across the country
• Compound pharmacist responsible for overseeing preparations of sterile and non-sterile compounded product from day to day operations of pharmacy compounding lab which includes processing orders, maintaining inventory, final review of compounds and counseling patients and clinicians
• Able to formulate and compound multiple dosage forms tailored to patient needs (including ointments, creams, gels, solutions, suspensions, troches, capsules, sublingual tablets, inhalation solutions, intramuscular and intracavernosal injections, and eye drops)
• Analyzed medication errors and workflow issues to determine the root cause in order to improve processes and implement new policies and SOP
• Developed training manual procedures with SOPs, workflows and created compound patient education monographs
• Introduced more efficient compound inventory filing system, resulting in finding and returning compounds to correct area, reducing operation cost from the lab making unnecessary medications
• Provided Medication Therapy Management (MTM) to patients using Outcomes and Mirixa to optimize drug therapy and improve outcomes for patients taking several medications to manage multiple chronic conditions
• Oversaw vaccination program which includes travel vaccines, flu shots, TB skin test, routine immunizations to patients as young as 2 months old and participating in Texas Vaccines for Children (TVFC) program.Our vaccination program provided over 4,100 immunizations in 2017
• Software knowledge: Computer Rx and PK software

• Ensure legal compliance with Texas State Board of Pharmacy, DPS/DEA, and government insurance programs
• Engaged in team development through employee hiring, training and retention
• Provide patient counseling on medical devices and a multitude medications and therapeutic areas
• Assisted in business development in newly open pharmacy in Huntsville, TX
• Managed operations and increased pharmacy awareness through doctor detailing and store promotions to drive sales
• Lead improved process with in the Dallas district while managing a staff of 10 plus and filing over 1400 prescriptions