Crystal C. Nivens
Atlanta,GA
Summary
Results-driven Human Resources Director with a proven track record in strategic HR management and talent acquisition at Gateway Center Inc. Notable achievements include spearheading initiatives that improved employee engagement and boosted retention rates by 25%. Proficient in HRIS technologies and labor relations, fostering a thriving workplace culture while supporting organizational growth. A collaborative leader dedicated to aligning HR strategies with business objectives through effective project management and cross-functional teamwork.
Overview
26
26
years of professional experience
Work History
Human Resources Director
Gateway Center Inc.
Atlanta, GA
2024.03 - Current
- Lead HR strategy and operations, aligning initiatives with organizational objectives to drive growth and employee satisfaction
- Develop and implement comprehensive talent management programs, resulting in improved employee retention and engagement
- Oversee compliance with labor laws and regulations, ensuring a safe and inclusive workplace
- Oversee HR operations and strategy, aligning initiatives with organizational goals to enhance overall effectiveness
- Managed compensation and benefits programs, ensuring competitive offerings and compliance with industry standards
- Successfully negotiated collective bargaining agreements, achieving a 15% reduction in labor costs
Sr. Human Resources Generalist
Health Systems Management Inc. - Emory Healthcare
Winston-Salem, NC
2019.09 - 2024.03
- Spearheaded HR initiatives that enhanced compliance and operational efficiency, resulting in a 25% increase in employee retention
- Collaborated with management to develop and implement talent acquisition strategies, achieving a 30% reduction in time-to-fill positions
- Drove employee engagement programs that significantly improved workplace culture and satisfaction
Human Resources Manager
Olon Industries Inc.
Lexington, NC
2017.06 - 2019.07
- Developed and executed HR strategies that improved employee satisfaction and productivity, resulting in a 20% increase in team performance
- Implemented safety programs in collaboration with OSHA, leading to a 20% reduction in workplace incidents
- Conducted salary surveys to ensure market competitiveness and alignment with company goals
Human Resources Manager
Vincentian Collaborative System
Pittsburgh, PA
2014.10 - 2017.07
- Streamlined recruitment processes, reducing hiring timelines by 40% and enhancing the quality of hires through targeted sourcing strategies
- Facilitated onboarding and training programs, improving new hire integration and retention rates
Field Recruiter
Giant Eagle Inc.
Pittsburgh, PA
2011.10 - 2014.10
- Led recruitment initiatives across multiple locations, consistently exceeding hiring goals through innovative sourcing techniques
Director of Sales
Country Inn and Suites
Lithia Springs, GA
2010.06 - 2011.07
Front Desk Supervisor
Regency Suites Hotel
Atlanta, GA
2010.01 - 2011.07
Assistant Front Office Manager / Night Audit Manager
John Q. Hammons Management
Oklahoma City, OK
2007.10 - 2010.04
Payroll Administrator
John Q. Hammons Management
Oklahoma City, OK
2006.08 - 2007.11
Human Resources Assistant
Carnegie Museums and Library
Pittsburgh, PA
2000.03 - 2005.12
Education
BS - Organizational Leadership
Robert Morris University
Pittsburgh, PA05.2007
Skills
- Strategic HR Management
- Talent Acquisition & Retention
- Employee Relations & Engagement
- Compensation & Benefits Administration
- Labor Relations & Negotiation
- Safety & Compliance (OSHA)
- Training & Development
- HR Analytics and Reporting
- HR Technology & Systems Proficiency
- HRIS (ADP, Kronos)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Data Analysis & Reporting Tools
- OSHA Compliance Management Systems
Professional Development
- Goodwill County Business Advisory Council, 11/01/17, 12/01/22
- Ronald McDonald House, 09/01/17, 12/01/22
- Western Area Career and Technology Center Advisory Committee, 08/01/12, 07/01/17
- Giant Eagle, Inc. Women’s Business Resource Group, 12/01/11, 10/01/14
- Pennsylvania Diversity Council Volunteer Committee, 11/01/11, 12/01/13
- Duquesne University Board by Design Job Search Committee, 10/01/04, 10/01/06
- Pittsburgh Urban League Young Professionals, Community Service Chair, 04/01/04, 08/01/06
Timeline
Human Resources Director
Gateway Center Inc.
2024.03 - Current
Sr. Human Resources Generalist
Health Systems Management Inc. - Emory Healthcare
2019.09 - 2024.03
Human Resources Manager
Olon Industries Inc.
2017.06 - 2019.07
Human Resources Manager
Vincentian Collaborative System
2014.10 - 2017.07
Field Recruiter
Giant Eagle Inc.
2011.10 - 2014.10
Director of Sales
Country Inn and Suites
2010.06 - 2011.07
Front Desk Supervisor
Regency Suites Hotel
2010.01 - 2011.07
Assistant Front Office Manager / Night Audit Manager
John Q. Hammons Management
2007.10 - 2010.04
Payroll Administrator
John Q. Hammons Management
2006.08 - 2007.11
Human Resources Assistant
Carnegie Museums and Library
2000.03 - 2005.12
BS - Organizational Leadership
Robert Morris University