Crystal Faison
Bells,TX
Summary
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
15
15
years of professional experience
1
1
Certification
Work History
RN Staff Nurse House Sup/ER/PSU
Baylor Scott & White Surgical Hospital
Sherman, TX
06.2025 - Current
- Provided direct patient care to medical surgical patients, including assessment, and medication administration
- Collaborated with interdisciplinary healthcare team to develop and implement individualized care plans for patients
- Monitored vital signs, administered medications, and documented patient progress in electronic health records system
- Managed multiple complex cases simultaneously while ensuring accurate documentation of patient information
- Responded quickly to emergency situations by initiating appropriate interventions to stabilize patients' conditions
- Administered intravenous therapy including fluids, blood products, antibiotics, pain management medications as prescribed by physicians
RN Staff Nurse PRN
Texoma Medical Center
01.2025 - Current
- Provided direct patient care, including administering medications, monitoring vital signs, and assisting with daily activities
- Collaborated with interdisciplinary healthcare team to develop and implement individualized care plans for patients
- Performed comprehensive assessments of patients' physical and mental health status, documenting findings accurately
- Administered treatments and procedures as ordered by physicians, ensuring adherence to established protocols
- Managed and prioritized multiple patient assignments effectively in a fast-paced environment
- Educated patients and their families on disease management, medication administration, and post-discharge care instructions
- Monitored patient progress closely, identifying any changes in condition or potential complications
- Assisted in emergency situations by providing immediate medical interventions and coordinating with other healthcare professionals
- Maintained accurate documentation of all nursing interventions, medications administered, and patient responses
Clinical Claims Review Nurse
Elevance Health- National Government Services
Texas
01.2021 - 06.2025
- Conducted comprehensive reviews of medical records to ensure compliance with established clinical guidelines and policies
- Evaluated the appropriateness and medical necessity of requested services, treatments, and procedures based on evidence-based medicine
- Utilized clinical knowledge and expertise to make informed decisions regarding the approval or denial of healthcare services
- Collaborated with healthcare providers to obtain additional information or clarification on patient cases as needed
- Maintained accurate documentation of all review activities, including findings, decisions, and rationale for approvals or denials
- Identified potential quality improvement opportunities through the review process and made recommendations for process enhancements
- Provided guidance and support to less experienced reviewers through mentoring and training programs
Utilization Management Nurse
Humana
Texas
12.2018 - 01.2021
- Conducted thorough reviews of medical records to determine the appropriateness and necessity of requested healthcare services
- Collaborated with healthcare providers to ensure compliance with evidence-based guidelines and clinical protocols
- Assessed patient needs, treatment plans, and proposed interventions to optimize quality of care while managing costs
- Utilized utilization management software systems to document and track review activities accurately
- Reviewed and approved or denied requests for pre-authorization of medical procedures, tests, medications, or hospital admissions based on established criteria
- Provided education and guidance to healthcare providers regarding utilization management processes and requirements
- Identified opportunities for process improvement in utilization management practices to enhance efficiency and effectiveness
RN-Emergency Room(PRN)
Hunt Regional Medical Center
02.2018 - 03.2019
- Provided direct patient care in a fast-paced emergency room setting, ensuring timely and accurate assessment, treatment, and monitoring of patients
- Administered medications, performed procedures, and implemented interventions as ordered by physicians to stabilize patients' conditions
- Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients based on their specific needs
- Assessed patient vital signs, monitored cardiac rhythms, and interpreted lab results to identify changes in patient condition or potential complications
- Triaged incoming patients based on severity of illness or injury using established protocols to prioritize care delivery
- Managed multiple critical cases simultaneously while maintaining attention to detail and adhering to strict protocols and guidelines
- Provided emotional support and reassurance to patients and their families during times of crisis or distress
RN-Float Pool/ER
Texoma Medical Center
06.2014 - 07.2018
- Provided high-quality patient care across multiple units, including medical-surgical, critical care, and emergency departments
- Adapted quickly to different clinical settings and patient populations, ensuring seamless continuity of care
- Demonstrated proficiency in administering medications, monitoring vital signs, and performing various nursing procedures
- Collaborated with interdisciplinary teams to develop and implement individualized patient care plans
- Assessed patients' conditions and communicated effectively with healthcare providers to ensure timely interventions
- Maintained accurate documentation of patient assessments, treatments, and responses to care
- Supported unit staff during periods of high census or staffing shortages by providing additional coverage as needed
- Participated in ongoing education and training programs to stay updated on best practices in nursing care
- Ensured compliance with all regulatory standards and hospital policies while delivering patient care
- Served as a resource for less experienced nurses by providing guidance on clinical skills and decision-making processes
- Managed complex patient cases requiring specialized knowledge or skills within the float pool setting
- Utilized critical thinking skills to prioritize tasks based on acuity levels of patients across different units
- Contributed to maintaining a safe environment for patients through adherence to infection control protocols
- Acted as an advocate for patients' needs while promoting their autonomy and self-determination
RN-Clinical Supervisor(PRN)
Children's Home Healthcare
08.2017 - 02.2018
- Managed a caseload of patients, providing comprehensive nursing care and coordinating services to ensure optimal patient outcomes
- Conducted initial assessments and ongoing evaluations of patients' medical conditions, developing individualized care plans in collaboration with interdisciplinary team members
- Coordinated and facilitated communication between patients, families, physicians, and other healthcare providers to ensure continuity of care
- Implemented evidence-based practices to promote patient safety and prevent hospital readmissions
- Monitored medication adherence and educated patients on proper medication administration techniques
- Provided skilled nursing interventions including wound care, IV therapy, catheter management, and pain management
- Assessed the need for durable medical equipment (DME) or home health aides based on patient's condition and coordinated their provision
- Ensured compliance with regulatory standards by maintaining accurate documentation of patient assessments, interventions, progress notes, and discharge summaries
- Participated in interdisciplinary team meetings to discuss complex cases and develop appropriate strategies for effective care coordination
- Advocated for patients' rights while respecting their autonomy in decision-making processes regarding their healthcare choices
- Educated patients and caregivers on disease management strategies including self-care techniques, symptom recognition, diet modifications, exercise programs etc
- Performed regular home visits to assess the environment for safety hazards or barriers that may affect the patient's well-being or recovery process
- Collaborated with insurance companies to obtain pre-authorization for necessary medical procedures or treatments
LVN Correctional Nurse
Correctional Care - Collin County Detention Facility
McKinney, TX
03.2011 - 05.2014
- Administered medications and treatments as prescribed, ensuring compliance with facility protocols.
- Monitored patient vital signs and reported changes to healthcare team for timely interventions.
- Trained new staff on procedures, enhancing team performance and patient care standards.
- Implemented infection control measures, reducing the risk of outbreaks within the facility.
- Advocated for inmate health rights, ensuring access to necessary medical resources and support services.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted physicians during examinations and procedures, ensuring safe practices were maintained throughout each encounter.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Educated patients on health management practices, improving overall wellness and compliance.
Education
Associate Degree - Registered Nurse
Paris Junior College
Paris, TX05.2014
Vocational Nursing - Vocational Nursing
Grayson County College
Denison, TX05.2010
Skills
- Communication skills
- Emergency Room
- Nursing
- Emergency Department
- Cerner
- RN
- Case Management
- JCAHO
- Utilization Review
- Triage
- Inpatient
- Critical Care Experience
- Patient Care
- Medication Administration
- ER
- Trauma
- Prior Authorization
- Experience Administering Injections
- Utilization Management
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Patient assessment
- Strong clinical judgment
- Patient education and counseling
- Clinical judgment
- Patient and family advocacy
- Infection control measures
- Patient care
- Physical assessments
- Patient evaluation
- Telemetry monitoring
- Family education
- Advanced cardiac life support (ACLS) certification
- Performing ekgs
- EMR / EHR
Certification
- BLS - Basic Life Support
- ACLS - Advanced Cardiac Life Support
- PALS - Pediatric Advanced Life Support
Timeline
RN Staff Nurse House Sup/ER/PSU
Baylor Scott & White Surgical Hospital
06.2025 - Current
RN Staff Nurse PRN
Texoma Medical Center
01.2025 - Current
Clinical Claims Review Nurse
Elevance Health- National Government Services
01.2021 - 06.2025
Utilization Management Nurse
Humana
12.2018 - 01.2021
RN-Emergency Room(PRN)
Hunt Regional Medical Center
02.2018 - 03.2019
RN-Clinical Supervisor(PRN)
Children's Home Healthcare
08.2017 - 02.2018
RN-Float Pool/ER
Texoma Medical Center
06.2014 - 07.2018
LVN Correctional Nurse
Correctional Care - Collin County Detention Facility
03.2011 - 05.2014
Associate Degree - Registered Nurse
Paris Junior College
Vocational Nursing - Vocational Nursing
Grayson County College