Crystalin Sprankle
Washington,NC
Summary
Quality-focused and customer service oriented professional able to provide cross-functional administrative support and function as the primary interface between the patient and the provider. Facilitate the efficient flow of patients, while managing priorities and ensuring patient confidentiality. Manage time and prioritize duties in fast-paced, multi-task environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Cypress Coast Care
Chocowinity, North Carolina
10.2024 - 03.2026
- Assisted clients with daily living activities and personal hygiene tasks.
- Provided companionship and emotional support to enhance clients' well-being.
- Coordinated medication schedules and ensured proper administration for clients.
Full Time Student
Ultimate Medical Academy
Spotsylvania, USA
10.2022 - 08.2023
- Remained self-directed, motivated, and accountable for personal actions.
- Took actions necessary to accomplish academic goals.
- Navigated new technology, utilized available resources, and set realistic expectations.
Home Health Aide
Private Duty Care
Bumpass, USA
08.2022 - 02.2023
- Assisted with activities of daily living and took blood pressure.
- Cared care for elderly bedridden patient in hospice environment.
- Ran errands and maintained a safe and healthy environment.
Homemaker
Full Time Parent
Spotsylvania, USA
11.2019 - 08.2022
- Provided encouragement, support, and access to activities that enable the development of skills.
- Developed, managed, and maintained a budget effectively.
- Coordinated and facilitated medical care, meals, and educational and social activities.
Cashier / Customer Service
McDonalds
Fredericksburg, USA
06.2017 - 11.2019
- Took customer orders with headset and upsold menu items.
- Performed various tasks including food production and serving customers at the front counter.
- Maintained a clean and organized workstation and guest area.
- Worked in a fast paced, team environment and communicated effectively with managers and co-workers.
Education
Diploma - Medical Administrative Assistant
Ultimate Medical Academy
Skills
- Check In
- Check Out
- Data Entry
- Release of Information
- HIPAA Compliance
- Medical Laws & Ethics
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing
- Patient Registration
- Medical Records Management
- Medicare
- Medicaid
- HMO
- PPO
- Insurance Verification
- Basic Coding Skills for ICD-10 & CPT
- Anatomy & Physiology
- CMS 1500 Claim Form
- Billing Cycle
- Claims Appeal Process
- Medical Billing Knowledge
- Third Party Billing
Certification
HIPAA Essentials for Healthcare Professionals, Ultimate Medical Academy
Timeline
Personal Care Assistant
Cypress Coast Care
10.2024 - 03.2026
Full Time Student
Ultimate Medical Academy
10.2022 - 08.2023
Home Health Aide
Private Duty Care
08.2022 - 02.2023
Homemaker
Full Time Parent
11.2019 - 08.2022
Cashier / Customer Service
McDonalds
06.2017 - 11.2019
Diploma - Medical Administrative Assistant
Ultimate Medical Academy