DEBORAH CATER
High Point,NC
Summary
Customer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy. Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate. Capable of working as a team member and independently to meet goals and objectives. Written and verbal communication skills are necessary to work with patients and healthcare providers. Effective problem solver, able to assess situations and identify solutions. Strong organizational and time management skills with ability to establish priorities to meet timelines. Communication Platforms – MS Teams and Zoom. Microsoft Office Applications – Word, Excel, and PowerPoint| Type 30 WPM.
Healthcare professional with focus on delivering high-quality personal care services. Known for fostering positive client relationships and adapting to changing needs seamlessly. Possesses strong skills in time management and personal care assistance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Care Aide
Piedmont Christian Home Assistance Living
05.2018 - 11.2023
- Took vital signs and maintained a safe, secure, and healthy environment.
- Assisted with activities of daily living – personal hygiene, mobility, and feeding.
- Handled light housekeeping duties, prepared meals, and ran errands.
- Documented patient condition and activities and any changes to patient care plan.
- Ensured confidentiality and privacy standards of protected health information.
- Prior healthcare industry work includes Direct Care Aide experience at Access Staffing in Melville, NY
Education
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
01.2025
No Degree - Medical Assistant
Suburban Technical School
Hempstead, NY01.2011
High School Diploma -
Central Islip High Schoo;
Central Islip, NYSkills
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing
- Patient Registration
- Medical Records Management
- Check In
- Check Out
- Data Entry
- Release of Information
- HIPAA Compliance
- Medical Laws & Ethics
- CMS 1500 Claim Form
- Billing Cycle
- Claims Appeal Process
- Medical Billing Knowledge
- Third Party Billing
- Medicare
- Medicaid
- HMO
- PPO
- Insurance Verification
- Basic Coding Skills for ICD-10 & CPT
- Anatomy & Physiology
- Patient care
- Compassionate caregiving
- Grooming assistance
Certification
Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
Timeline
Personal Care Aide
Piedmont Christian Home Assistance Living
05.2018 - 11.2023
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
No Degree - Medical Assistant
Suburban Technical School
High School Diploma -
Central Islip High Schoo;
ADDITIONAL PROFESSIONAL EXPERIENCE
Prior work history includes Housekeeper and Package Handler experience