Customer service-oriented professional with healthcare industry experience. Skilled in coordinating workflows and effectively communicating with co-workers, patients, and staff. Adheres to policies, procedures, and guidelines to ensure consistent quality. Demonstrates a commitment to maintaining and safeguarding patient privacy and confidentiality. Recognized for academic achievements including Dean's List and Honor Roll, as well as membership in the Alpha Beta Kappa (ABK) Honor Society. Completed the Ultimate Medical Academy - HIPAA Essentials for Healthcare Professionals Certificate. Capable of making informed decisions based on facts and experience, and implementing appropriate courses of action. Possesses strong time management skills, prioritizing tasks to meet deadlines. Resourceful problem solver, adept at assessing situations and identifying effective solutions. Proficient in communication platforms such as Zoom and MS Teams, as well as Microsoft Office applications including Word and PowerPoint. Typing speed of 40 WPM.
From 2004 to present I have been on SSDI. My goal is to earn enough to be financially independent.