KAZEL Wagner
Wallkill,NY
Summary
I am a flexible, hardworking, patient and empathetic person with exceptional computer aptitude and telephone etiquette coupled with organizational and efficiency skills..
Overview
23
23
years of professional experience
Work History
Home Health Aide
Self Employed Services
05.2019 - 07.2025
- Provided personalized care to clients, ensuring comfort and safety in daily activities.
- Assisted with medication management, promoting adherence to prescribed schedules.
- Developed individualized care plans based on client needs and preferences.
- Monitored vital signs and reported changes to healthcare professionals promptly.
- Educated clients and families on health management techniques and resources available.
- Coordinated transportation for medical appointments, enhancing access to necessary services.
- Maintained accurate documentation of client progress and care provided consistently.
- Trained new aides on best practices in patient care and safety protocols.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
Certified Clinical Medical Assistant
New Paltz Family Practice
09.2016 - 05.2019
- Administered patient assessments and vital sign measurements to ensure accurate health data collection.
- Assisted healthcare providers with clinical procedures, enhancing patient care quality and efficiency.
- Managed electronic health records, maintaining data accuracy and confidentiality in compliance with regulations.
- Educated patients on treatment plans and preventive care, fostering informed decision-making regarding their health.
- Coordinated appointment scheduling to optimize clinic workflow and improve patient access to services.
- Trained new staff on clinical protocols and office procedures, promoting team cohesion and operational efficiency.
- Oversaw inventory management of medical supplies, ensuring adequate stock levels for uninterrupted clinic operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
Certified Clinical Medical Assistant
IFH Kingston
05.2014 - 09.2016
- Administered patient assessments and vital sign measurements to ensure accurate health data collection.
- Assisted healthcare providers with clinical procedures, enhancing patient care quality and efficiency.
- Managed electronic health records, maintaining data accuracy and confidentiality in compliance with regulations.
- Educated patients on treatment plans and preventive care, fostering informed decision-making regarding their health.
- Coordinated appointment scheduling to optimize clinic workflow and improve patient access to services.
- Trained new staff on clinical protocols and office procedures, promoting team cohesion and operational efficiency.
- Oversaw inventory management of medical supplies, ensuring adequate stock levels for uninterrupted clinic operations.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Implemented process improvements that streamlined patient intake procedures, reducing wait times for appointments.
Student Aid/Administrative Assistant
State University of New York Ulster County Community College
08.2010 - 08.2011
- Answered and managed incoming and outgoing calls while recording accurate messages
- Maintained a clean reception area, including lounge and associated areas
- Assessed urgency and priorities before accepting or declining appointments and meetings with the Deans
- Ensured superior customer experience by addressing student concerns, demonstrating empathy and resolving problems on the spot
- Handled daily heavy flow of paperwork and cooperated with the student resource departments with inter-office mail
Selling Associate
Sears
11.2002 - 06.2003
- Maintained cleanliness and presentation of stock room and production floor
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Developed reputation as an efficient service provider with high levels of accuracy
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service
- Built long-term customer relationships and advised customers on purchases and promotions
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
- Helped drive sales goals and achieve monthly quotas
Education
CCMA Certification Course - Medical Assisting
OUBOCES
Newburgh, NY01.2014
Associate of Science with Honors - undefined
SUNY Ulster
Stone Ridge, NY01.2011
Part Time Study - Liberal Arts and Science
Orange County Community College
Middletown, NY01.2010
Skills
- Clinical Medical Assistant
- Pediatric Phlebotomy
- Geriatric Phlebotomy
- CPR
- Customer Service
- Acute Care
- Urgent Care
- HIPAA Standards
- Clinical Training
- Administrative
- Clerical
- Lactation Counselor
- Sterilization Technician
- EKG Technician
- Home Health Aide
Timeline
Home Health Aide
Self Employed Services
05.2019 - 07.2025
Certified Clinical Medical Assistant
New Paltz Family Practice
09.2016 - 05.2019
Certified Clinical Medical Assistant
IFH Kingston
05.2014 - 09.2016
Student Aid/Administrative Assistant
State University of New York Ulster County Community College
08.2010 - 08.2011
Selling Associate
Sears
11.2002 - 06.2003
CCMA Certification Course - Medical Assisting
OUBOCES
Associate of Science with Honors - undefined
SUNY Ulster
Part Time Study - Liberal Arts and Science
Orange County Community College