
Customer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.
• Streamlined inventory organization and shelf stocking processes to facilitate easy access to products.
• Achieved high standards of cleanliness in bathrooms and floors, resulting in improved guest satisfaction.
• Enhanced facility appearance through effective cleaning practices. Promoted a healthy environment by maintaining rigorous hygiene protocols.
Achieved high levels of customer satisfaction through effective cash register management. Streamlined cash handling processes to minimize discrepancies.
• Contributed to overall financial accuracy by maintaining organized cash flow.
• Assisted customers by greeting them at the entrance, ensuring a positive first impression.
Medical Administrative Assistant
Medical Terminology
Medical Transcription
Patient Processing
Patient Registration
Medical Records Management
Check In
Check Out
Data Entry
Release of Information
HIPAA Compliance
Medical Laws & Ethics
CMS 1500 Claim Form
Billing Cycle
Claims Appeal Process
Medical Billing Knowledge
Third Party Billing
Medicare
Medicaid
HMO
PPO
Basic Coding Skills for ICD-10 & CPT
Insurance Verification
Anatomy & Physiology