Summary
Overview
Work History
Education
Skills
CUST
Timeline
BusinessAnalyst

Laqueesha Mitchell

Sparta, Ga ,GA

Summary

Customer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.

Overview

9
9
years of professional experience

Work History

Home Health Aide

Jabez
Crawfordville, GA
06.2024 - 11.2024
  • Provided compassionate personal care to clients, enhancing their comfort and quality of life.
  • Assisted clients with daily living activities, fostering independence and dignity.
  • Monitored patient health status and reported changes to healthcare professionals promptly.
  • Developed and implemented individualized care plans in collaboration with healthcare teams.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Increased sales by 15%

Sales Associate

Dollar General
05.2024 - 05.2024

• Streamlined inventory organization and shelf stocking processes to facilitate easy access to products.

• Achieved high standards of cleanliness in bathrooms and floors, resulting in improved guest satisfaction.

• Enhanced facility appearance through effective cleaning practices. Promoted a healthy environment by maintaining rigorous hygiene protocols.

Achieved high levels of customer satisfaction through effective cash register management. Streamlined cash handling processes to minimize discrepancies.

• Contributed to overall financial accuracy by maintaining organized cash flow.

• Assisted customers by greeting them at the entrance, ensuring a positive first impression.

Nanny

Private Duty Care
Union Point, GA
12.2021 - 04.2022
  • Primary function was caring for the children.
  • Participated in the social, emotional, and intellectual development of the children.
  • Reinforced appropriate discipline for the children.
  • Implemented daily routines, completed light housework, and ran errands.

Homemaker

Stay at Home Parent
Union Point, GA
02.2018 - 10.2021
  • Ensure household duties are completed in a timely manner.
  • Develop, manage, and maintain a budget effectively.
  • Coordinate medical care, meals, and social activities.
  • Provide encouragement, support, and access to activities that enable the development of skills.

Server / Customer Service

Mike McCommons
Union Point, GA
06.2015 - 08.2016
  • Promptly took and delivered guest’s food and beverage order ensuring quality and accuracy.
  • Attended to guest during the entire dining experience and maintained inventory levels.
  • Maintained cleanliness and organization of restaurant.

Education

Bachelor of Science - Business Administration

Strayer University
Herndon, VA

Associate of Science Degree - Health Sciences – Medical Administrative Assistant

Ultimate Medical Academy
Clearwater, FL
01.2022

Bachelor of Science -

Greene County Highschool
Greensboro, GA
05.2015

Skills

Medical Administrative Assistant

Medical Terminology

Medical Transcription

Patient Processing

Patient Registration

Medical Records Management

Check In

Check Out

Data Entry

Release of Information

HIPAA Compliance

Medical Laws & Ethics

CMS 1500 Claim Form

Billing Cycle

Claims Appeal Process

Medical Billing Knowledge

Third Party Billing

Medicare

Medicaid

HMO

PPO

Basic Coding Skills for ICD-10 & CPT

Insurance Verification

Anatomy & Physiology

CUST

  • Academic Honors Recognition: Honor Roll, Deans List, Presidents list
  • Manage time and priorities in multi-task environments.
  • Effective problem solver, able to assess situation and identify solutions.
  • Work as part of a team and maintain a professional and positive environment.
  • Microsoft Office Applications: MS Excel | MS Word | MS PowerPoint | MS Outlook.
  • Communication Platforms: Zoom | Skype | Typing Speed: 32 WPM.

Timeline

Home Health Aide

Jabez
06.2024 - 11.2024

Sales Associate

Dollar General
05.2024 - 05.2024

Nanny

Private Duty Care
12.2021 - 04.2022

Homemaker

Stay at Home Parent
02.2018 - 10.2021

Server / Customer Service

Mike McCommons
06.2015 - 08.2016

Bachelor of Science - Business Administration

Strayer University

Associate of Science Degree - Health Sciences – Medical Administrative Assistant

Ultimate Medical Academy

Bachelor of Science -

Greene County Highschool
Laqueesha Mitchell