Crystaliz Paulino
Bronx,NY
Summary
Persuasive Outreach Team leads planning and execution of engagement and outreach activities with allies and partner organizations. Proven experience in developing plans to expand and effectively engage public in advocacy campaigns and program offerings. Demonstrated success in grant management and knowledge of fundraising principles and processes to develop working relationships with potential funding sources.
Overview
9
9
years of professional experience
Work History
Outreach Executive
Oak Street Health Clinic
The Bronx, NY
08.2021 - Current
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Initiated and coordinated visits by influential persons and community groups for marketing exposure.
- Increased education and awareness of health through coordinating activities programs and delivering evidenced-informed strategies.
- Created and implemented print and digital public awareness campaign to increase awareness of healthy eating.
- Acted as first point of contact and set appointments for prospective clients.
- Scheduled consultations for 120 potential customers per day.
- Handled complaints and questions, and re-directed calls to other team members.
- Scheduled and confirmed appointments and meetings for senior management team.
Op / Sales Representative
Bloomingdale’s, L’agence Clothing Co
New York, New York
10.2018 - 12.2021
- L’agence clothing Co-op exceeded monthly sales plan by 120%-150%
- Special order and request sizing for top clients
- Organize stockrooms to standard
- Communicate with clients on a daily basis
- Weekly email updates to buyers
- Implement strategies, coordinating staff, monitoring expenses, analyzing data, writing reports, and adhering to company policies
- Created a new filing system for daily work orders which increased the ability to track and complete daily tasks and communications
- Managed digital/social media updates and maintained clients' records and histories
- Expertise in clientele.
- Increased sales by offering advice on purchases and promoting additional products.
Clothing Specialist/Assistant Manager
Lord & Taylor
New York, New York
09.2014 - 08.2017
- French connection specialist Experience clothing sales associate who has experience selling European styled clothing as well as American fashions
- Trusted to coordinate complex domestic and international travel arrangements for executives, including Vice Presidents
- Organized calendars and schedules to align with executive needs and company goals,
- Trained administrative staff on policies and procedures
- Created compelling presentations for company meetings
- Regularly acknowledged by leadership for timeliness and attention to detail
- Spearheaded transition from paper invoices and DOS-driven Point of Sale system, training all employees in newly implemented technologies
- Demonstrated flexibility and supervised work ethic in enthusiastically taking on special projects in addition to primary office administration responsibilities
- Specializes in enhancing sales with a level of customer service
- Stays up to date on all domestic and international fashion trends
- Excellent communication skills
- Suggested new products that increased earnings by 23%.
Keyholder
HomeGoods
Pelham Manor, New York
03.2012 - 09.2014
- Familiarity with merchandising programs and related standards
- Proficient in assisting retail managers and store managers
- Highly experienced in motivating and directing others to meet or exceed
- Ability to stand for long hours Proven ability to handle a diversity of customers Work towards creating a bridge between assisting with sales, merchandising, operations
- Responsible for sales and customer service issues
- Voted employee of the month for exceptional sales and high level of customer
- Demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and processes in support of effective business operations
- Proven track record of accurately maintaining detailed records, generating reports, coordinating meetings, and multitasking within fast-paced atmospheres
- Adept at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives
- Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environments
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and managing, arranging, and coordinating executive calendars, travel, contacts, conference bridges, appointments, and luncheons/events.
Education
GED -
Hostos Community College of The City University of New York
The Bronx, NY02.2012
No Degree - CertifiedNurseAssistant
Hostos Community College
The Bronx, NYSkills
- Leadership skills
- Professional judgement,
- Problem solving,
- Decision making,
- Energetic,
- Self-control,
- Excellent communicator,
- Well organized, Influencing skills
- Team player
- Electronic Patient Medical Record
- Outreach Activities
- Outreach Marketing
- Teamwork and Collaboration
- Safety and Cleanliness Standards
- Flexible Hours
Accomplishments
- Supervised team of 15 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved a high volume of attended visit through effectively helping with confirmation calls.
- Collaborated with team of 15 in the development of Living the dream foundation.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Outreach Executive
Oak Street Health Clinic
08.2021 - Current
Op / Sales Representative
Bloomingdale’s, L’agence Clothing Co
10.2018 - 12.2021
Clothing Specialist/Assistant Manager
Lord & Taylor
09.2014 - 08.2017
Keyholder
HomeGoods
03.2012 - 09.2014
GED -
Hostos Community College of The City University of New York
No Degree - CertifiedNurseAssistant
Hostos Community College
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