Crystaliz Paulino
Warsaw,NC
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
Work History
Community Outreach Director
Oak Street Health Clinic
The Bronx, NY
08.2021 - 01.2025
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Initiated and coordinated visits by influential persons and community groups for marketing exposure.
- Increased education and awareness of health through coordinating activities programs and delivering evidenced-informed strategies.
- Created and implemented print and digital public awareness campaign to increase awareness of healthy eating.
- Acted as first point of contact and set appointments for prospective clients.
- Scheduled consultations for 120 potential customers per day.
- Handled complaints and questions, and re-directed calls to other team members.
- Scheduled and confirmed appointments and meetings for senior management team.
- Collaborated with program teams, community organizations, peers and volunteers in execution of events and activities.
- Developed and maintained mutually beneficial relationships with agencies and organizations across state.
- Assisted with development of outreach strategies and marketing tools to reach priority audiences.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
- Helped develop monthly schedules and assignments.
- Conducted community workshops to promote different programs and educate public on available services.
- Carried out day-to-day duties accurately and efficiently.
- Implemented and evaluated staff, volunteer or training programs.
Human Resources Assistant
Bloomingdale's
New York, NY
09.2020 - 08.2021
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Assisted in administering employee benefit programs and worker's compensation plans.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Prepared materials and reports for compliance audits.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
Manager on Duty
Bloomingdale’s, L’agence Clothing Co
New York, New York
10.2018 - 03.2020
- L’agence clothing Co-op exceeded monthly sales plan by 120%-150%
- Special order and request sizing for top clients
- Organize stockrooms to standard
- Communicate with clients on a daily basis
- Weekly email updates to buyers
- Implement strategies, coordinating staff, monitoring expenses, analyzing data, writing reports, and adhering to company policies
- Created a new filing system for daily work orders which increased the ability to track and complete daily tasks and communications
- Managed digital/social media updates and maintained clients' records and histories
- Expertise in clientele.
- Increased sales by offering advice on purchases and promoting additional products.
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Set goals for department and supported employees in meeting expectations.
- Trained employees in essential job functions.
- Developed schedules for up to 20 employees per shift.
- Managed senior-level personnel working in marketing and sales capacities.
- Managed overstocking, restocking and inventory control procedures during shift.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Associate of Arts - Business Administration And Management
Hostos Community College of The City University of New York
The Bronx, NY06-2019
GED -
Hostos Community College of The City University of New York
The Bronx, NYSkills
- Leadership skills
- Professional judgement
- Excellent communicator
- Well organized, Influencing skills
- Electronic Patient Medical Record
- Outreach Marketing
- MS Office
- Fundraising strategy
- Policy advocacy
- CPR/AED
- Professionalism
- Excellent Communication
- Google Workspace
- Attention to Detail
Accomplishments
- Supervised team of 15 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved a high volume of attended visit through effectively helping with confirmation calls.
- Collaborated with team of 15 in the development of Living the dream foundation.
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Community Outreach Director
Oak Street Health Clinic
08.2021 - 01.2025
Human Resources Assistant
Bloomingdale's
09.2020 - 08.2021
Manager on Duty
Bloomingdale’s, L’agence Clothing Co
10.2018 - 03.2020
Associate of Arts - Business Administration And Management
Hostos Community College of The City University of New York
GED -
Hostos Community College of The City University of New York