Crystal P. Smith
Concord,NC
Summary
Experienced professional with skills that include family support, advocacy, resource coordination, and training of staff, providers, caregivers, and teachers. Utilizes effective communication and collaborative approaches to meet dynamic needs. Strong background in therapeutic techniques, patient assessment, and care planning.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Family Partner
Partners Health Management
12.2022 - Current
- Serves as a certified co-trainer for Child and Family Teams Trainings
- Builds a relationship with the family and child that supports openness, empathy, trust, and honesty
- Advocates for the child and his/her family
- Provides education and modeling to assist the family in learning to advocate for themselves and navigate the system of care
- Collaborate with families, providers, schools, care managers and other systems that may include Juvenile Justice or Department of Social Services
- Attends and participates in local community collaboratives
- Locates and provide resources to the family
- Assists the family with paperwork and processes
- Completes accurate and timely documentation
COTA/L & Assistant Clinical Coordinator
Learning Charms Occupational Therapy
09.2015 - 12.2022
- Performed occupational therapy treatments per plan of care and under the supervision of OT, in charter schools, preschools, and via teletherapy
- Performed screenings and administered evaluation standardized tests and other evaluation protocol
- Provided training and cross-training as needed for staff
- Created and presented training to teachers, staff, and parents
- Assisted in the creation and marketing of online handwriting programs
- Assisted in marketing as needed for schools, online programs, and recruiting of employees
- Administrative duties: Adding patients, forms and consents into documentation system; data entry; prior approval entry in CCME system for entire organization
COTA/L
Therapy Talk
06.2016 - 10.2017
- Performed occupational therapy treatments in accordance with plan of care and under the supervision of OT, in home health, clinic and daycare settings
- Provided caregiver education in relation to therapeutic interventions and home exercise plans to assist in achievement of goals
- Completed accurate and timely documentation of services, including therapy notes and CDSA monthly progress reports
- Responsible for scheduling appointments and consulting with caregivers
Processing Assistant V
Cabarrus Health Alliance
03.2008 - 07.2014
- Completed patient registration and checkouts
- Answered medical records, immunization and appointment phone calls
- Provided clerical support for medical records and clinical staff
Education
Associate of Science - Occupational Therapy Assistant
Cabarrus College of Health Sciences
Concord, NC05-2015
General Education Coursework -
Rowan Cabarrus Community College
Concord, NC05.2012
Skills
- Family/caregiver education and training
- Training creation and presentation
- Effective communication
- Community resource coordination
- Family advocacy
- Trauma-informed care
- Teamwork
- Problem-solving abilities
Certification
North Carolina Board of Occupational Therapy, License # 9773, 06/05/15-06/30/25
References
- Stephanie Wick, OT/L, Owner, Learning Charms Occupational Therapy, stephanie@learningcharms.com, 980-721-4839
- Meredith Pait, OTR/L, Craven County Schools, meredithpaitot@gmail.com, 919-272-5110
- Lisa Gulledge, COTA/L, gulledge.lisa@gmail.com, 704-791-9335
- Melissa Blovsky, Medical Records Supervisor, Cabarrus Health Alliance, SBlovsky@CabarrusHealth.org, 704-920-1343
Honors and Awards
- Cabarrus Medical Society scholarship recipient, 2014/2015
- Cabarrus College of Health Sciences general scholarship recipient, 2014/2015
- Certificate of Merit for Innovative Product Design, 2014
- Member of Phi Theta Kappa International Honors Society, 2015-Present
Timeline
Family Partner
Partners Health Management
12.2022 - Current
COTA/L
Therapy Talk
06.2016 - 10.2017
COTA/L & Assistant Clinical Coordinator
Learning Charms Occupational Therapy
09.2015 - 12.2022
Processing Assistant V
Cabarrus Health Alliance
03.2008 - 07.2014
General Education Coursework -
Rowan Cabarrus Community College
Associate of Science - Occupational Therapy Assistant
Cabarrus College of Health Sciences
Similar Profiles
Paula BromsPaula Broms
IDD Processing Assistant at Partners Health ManagementIDD Processing Assistant at Partners Health Management
Chad SmithChad Smith
In-Reach Specialist at Partners Health ManagementIn-Reach Specialist at Partners Health Management
CHARITY DAVISCHARITY DAVIS
Tailored Plan Care Manager at Partners Health ManagementTailored Plan Care Manager at Partners Health Management
Nestor HerreraNestor Herrera
Sales Associate at American Glass ProfessionalsSales Associate at American Glass Professionals
Earl JoeEarl Joe
Superintendent at Warco ConstructionSuperintendent at Warco Construction