Summary
Overview
Work History
Education
Skills
Timeline
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Crystel E. Baye

Brush Prairie,WA

Summary

Dynamic professional with a proven track record at Servpro of Cass and St. Joseph Counties, enhancing operational efficiency and customer satisfaction. Excelled in utilizing Xactimate and QuickBooks, coupled with innovative problem-solving skills and unwavering dependability. Demonstrated exceptional ability to drive revenue growth and streamline processes, ensuring high-quality outcomes.

Overview

23
23
years of professional experience

Work History

Inter-Library Loan Librarian

Sturgis District Library
Sturgis, MI
11.2019 - 06.2022
  • Responsible for materials loaned between patrons and libraries around Michigan through Sturgis
  • Circulation of materials
  • Reference Desk, and yearly tax forms
  • Helped Patrons with MeL and Libby

Senior Center Specialist

FedEx Office formerly Kinkos
Vancouver, WA
12.1999 - 04.2011
  • Oversaw production operations, maintaining quality and efficiency.
  • Production operator.
  • Executed effective sales strategies to drive revenue growth.
  • Daily cash reconciliation.
  • Outsourcing.
  • Sign and banner.
  • Typesetting, graphic design, direct mail services, shipping, customer service, and mentorship.

Administrative Assistant/ Job File Coordinator

Servpro of Cass and St. Joseph Counties
10.2003 - 11.2004
  • Receive and dispatch incoming calls
  • Verify insurance coverage and collect adjuster information
  • Prepare files for audit
  • Prepare estimates in Xactimate
  • Review finished jobs for accuracy
  • Update daily timesheets in Quickbooks
  • Coordinate and record documentation between Homeowners, Adjusters, Project and Office Managers and the Technicians
  • Maintain spreadsheets documenting customer satisfaction, payments, referrals and insurance for the Sales Team

Education

Clark College - Early Childhood Development, Accounting

__________________________
01-1995

Skills

  • Microsoft Office
  • Adobe Suite
  • Google Workspace
  • Fetch GIS
  • Xactimate
  • QuickBooks
  • Excel
  • Zebra Inventory Management
  • Atriuum Systems
  • Libby
  • MeL
  • Publisher
  • PageMaker
  • Adaptive
  • Detail oriented
  • Innovative problem-solving skills
  • Dependable
  • Self-motivated
  • Great communication skills
  • High integrity
  • Quick learner

Timeline

Inter-Library Loan Librarian

Sturgis District Library
11.2019 - 06.2022

Administrative Assistant/ Job File Coordinator

Servpro of Cass and St. Joseph Counties
10.2003 - 11.2004

Senior Center Specialist

FedEx Office formerly Kinkos
12.1999 - 04.2011

Clark College - Early Childhood Development, Accounting

__________________________

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Crystel E. Baye