Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Uses independent decision-making skills and sound judgment to positively impact company success
Overview
7
7
years of professional experience
Work History
Small Business Owner
Flor Arrangements
01.2023 - Current
Put together realistic budgets based upon costs and fees for successfully operating business.
Oversaw business budget planning and administration, accounting functions, and purchasing to handle financial needs.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Advertised products and services online and through social media to target ideal consumers.
Take-Out Server
BJ's Restaurant & Brewhouse
07.2022 - 01.2025
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Crew Member
Ensenada Surf And Turf
02.2022 - 04.2022
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Crew Member
Roll Em Up Taquitos
07.2021 - 01.2022
Trained other employees in customer service, food safety, and performance requirements.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Team Member
Harkins Theaters
02.2021 - 06.2021
Learned all required tasks quickly to maximize performance.
Answered customer inquiries regarding ticket availability, pricing and event information.
Processed cash and credit card transactions securely and promptly for customer payments.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Warehouse Associate
Amazon Fulfillment Center
04.2020 - 06.2020
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Team Member
Harkins Theaters
10.2017 - 03.2020
Resolved customer complaints and maintained clean and tidy checkout area.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Business Administration And Management
California State University - Fullerton
Fullerton, CA
High School Diploma -
Chino Hills High School
Chino Hills, CA
05.2019
Skills
Upselling Techniques
Cash Handling
POS Systems Operations
Order Accuracy
Retail Transactions
Fluency in Spanish
Billing and Payment Processing
Customer Seating
Customer Relations
Table Bussing
Organizing Work Stations
Policy and Procedure Adherence
Languages
Spanish
Native or Bilingual
Timeline
Small Business Owner
Flor Arrangements
01.2023 - Current
Take-Out Server
BJ's Restaurant & Brewhouse
07.2022 - 01.2025
Crew Member
Ensenada Surf And Turf
02.2022 - 04.2022
Crew Member
Roll Em Up Taquitos
07.2021 - 01.2022
Team Member
Harkins Theaters
02.2021 - 06.2021
Warehouse Associate
Amazon Fulfillment Center
04.2020 - 06.2020
Team Member
Harkins Theaters
10.2017 - 03.2020
No Degree - Business Administration And Management
Host/Busser, Service Partner, Trainer, Server, Safety Liaison, Bartender, Marketing Coordinator at Islands Fine Burgers and DrinksHost/Busser, Service Partner, Trainer, Server, Safety Liaison, Bartender, Marketing Coordinator at Islands Fine Burgers and Drinks