Crystle Williams
Cocoa,FL
Summary
Goal-driven with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
Demonstrates positive attitude to adapt to any situation. Strong attention to detail along with phone and email etiquette. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors.
Overview
15
15
years of professional experience
Work History
Front Desk Receptionist
Rockledge MRI & PET Imaging Center
Rockledge, FL
09.2022 - 02.2023
- Welcomed patients at front desk and engaged in friendly conversations while conducting check-in process.
- Scheduled appointments and maintained and updated appointment calendars.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Appointment Specialist
Total Home Roofing
Rockledge, Florida
04.2019 - 08.2022
- Answer and respond to inquiries and/or requests promptly to obtain business
- Develop new customers by identifying possibilities and following industry marketing and trends
- Make appointments for a free estimate, scheduling 200/300 per month.
- Provided exceptional customer service through effective telephone communication and follow-ups.
Front Desk Receptionist
Law Office of David Baker
Rockledge, FL
05.2012 - 08.2022
- Greeted Clients entering establishment to determine nature and purpose of visit.
- Scheduled appointments and maintained and updated appointment calendars.
Internet Specialist
Bob Steele Chevrolet
Cocoa, FL
01.2008 - 09.2010
- Immediate contact with all internet generated leads
- Maintain up to date product knowledge for sales
- Respond to customer inquiries promptly.
- Performed daily task based on assigned weekly plans. Entered all required data on the CRM tool for sales professionals
Education
Cosmetology - Master Aesthetician
Academy of Cosmetology
Merritt Island, FL08-2023
Skills
- Sales and Support
- Telemarketing
- Appointment Scheduling
- Multitasking and Prioritization
- Positive Attitude and Energetic
- Visitor and Customer Relations
- Customer Service-Oriented
- Prioritization and Time Management
- Reliable and Punctual
- Licensed Esthetician
Timeline
Front Desk Receptionist
Rockledge MRI & PET Imaging Center
09.2022 - 02.2023
Appointment Specialist
Total Home Roofing
04.2019 - 08.2022
Front Desk Receptionist
Law Office of David Baker
05.2012 - 08.2022
Internet Specialist
Bob Steele Chevrolet
01.2008 - 09.2010
Cosmetology - Master Aesthetician
Academy of Cosmetology
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