César Lopez
Flushing,NY
Summary
Committed professional with experience serving hot, delicious food while maintaining friendly atmosphere. Supported multiple FOH duties for optimal service to every guest. Ran food, seated customers and discussed menu options. Kept dining area clean with proactive attention to departing guests, empty plates, and spills. Seasoned professional highly experienced in food service roles. Delivered food quickly to customers and frequently topped off drinks to maximize satisfaction. Well-versed in safe handling and cleaning requirements. Efficient Food Runner with strong background in fast-paced, high-volume restaurant environments. Skilled in order accuracy and efficiency, ensuring timely service to enhance customer satisfaction. Familiar with various cuisine types and dietary restrictions. Demonstrated impact by improving overall dining experience through swift delivery of meals and maintaining clean and organized food stations. Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations. Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.
Overview
3
3
years of professional experience
Work History
Food Runner
Gui steak house
Queens, New York
02.2025 - Current
- Communicated with kitchen staff to ensure timely order preparation.
- Monitored guest needs and provided attentive service.
- Followed health and safety guidelines to maintain cleanliness standards.
- Engaged with guests to enhance their dining experience.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Assisted in training new staff members on restaurant operations and procedures.
- Removed dishes and glasses from tables for cleaning.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Responded promptly to customer inquiries and requests for additional items or services.
- Assisted servers in setting up tables for guests.
- Greeted and welcomed customers as they arrived at the restaurant.
- Checked all dishes before delivering them to ensure quality standards were met.
- Provided assistance with clearing plates from tables after meals were completed.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Ensured compliance with health code regulations related to food storage temperatures.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Followed proper cash handling procedures when accepting payments from customers.
- Restocked bar items such as beer taps, wine bottles, liquor bottles and garnishes.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register.
- Followed proper sanitation guidelines when handling food products.
- Monitored food quality before serving, ensuring all dishes met establishment standards.
- Participated in team meetings to discuss service
- Employed strong organizational skills to handle high-volume service periods without compromising quality.
- Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Maintained knowledge of menu items and daily specials to answer customer inquiries.
- Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
- Assisted in preparing dishes for service by garnishing and checking presentation.
- Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
- Assisted with the setup and breakdown of the dining area before and after service hours.
- Utilized point of sale (POS) systems to relay orders and manage customer bills when necessary.
- Maintained a clean and organized work area throughout shift operations.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Asked customers about meals to assess satisfaction and collect vital feedback.
Busser
Reserve cut
Queens, New York
08.2022 - Current
- Delivered food orders to tables promptly and accurately.
- Assisted servers in maintaining a clean dining environment.
- Communicated with kitchen staff to ensure timely order preparation.
- Supported team members during busy service periods.
- Monitored guest needs and provided attentive service.
- Organized and restocked supplies to facilitate efficient operations.
- Followed health and safety guidelines to maintain cleanliness standards.
- Engaged with guests to enhance their dining experience.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Assisted in training new staff members on restaurant operations and procedures.
- Removed dishes and glasses from tables for cleaning.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Responded promptly to customer inquiries and requests for additional items or services.
- Checked all dishes before delivering them to ensure quality standards were met.
- Assisted servers in setting up tables for guests.
- Greeted and welcomed customers as they arrived at the restaurant.
- Provided assistance with clearing plates from tables after meals were completed.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Ensured compliance with health code regulations related to food storage temperatures.
- Followed proper cash handling procedures when accepting payments from customers.
- Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Maintained knowledge of menu items and daily specials to answer customer inquiries.
- Assisted in preparing dishes for service by garnishing and checking presentation.
- Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
- Helped in training new food runners, sharing best practices and operational knowledge.
- Assisted with the setup and breakdown of the dining area before and after service hours.
- Utilized point of sale (POS) systems to relay orders and manage customer bills when necessary.
- Greeted guests with friendliness and professionalism.
Busser
Harry cipriani
Queens, New York
07.2024 - 01.2025
- Supported servers by clearing and resetting tables efficiently.
- Maintained cleanliness of dining areas throughout shifts.
- Bussed and reset tables in an orderly fashion.
- Maintained a friendly attitude towards customers at all times.
- Wiped down and cleaned chairs, booths, and highchairs.
- Provided assistance to other bussers or waitstaff when needed.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Expedited food to tables to assist servers during busy periods.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Greeted customers and answered questions about menu items.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Organized storage areas for clean dishes and stocked linens.
- Communicated with kitchen staff regarding any special requests from customers.
- Stocked service areas with supplies such as coffee, food, tableware, and linens.
- Addressed and resolved guest complaints regarding cleanliness and table settings promptly.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
- Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Filled and served various beverages for customers.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Stocked displays with new and transferred merchandise.
Education
English
Commonpoint Queens The Hub
Queens, NY01-2026
Skills
- Effective communication
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Food safety standards
- Menu memorization
- Opening and closing procedures
- Fine dining
- Strong teamwork
- Food presentation
- Table resetting
- Meal delivery
- Cleanliness
- Menu design
- Bussing tables
- Table setting
- Food delivery
- Kitchen communication
References
References available upon request.
Timeline
Food Runner
Gui steak house
02.2025 - Current
Busser
Harry cipriani
07.2024 - 01.2025
Busser
Reserve cut
08.2022 - Current
English
Commonpoint Queens The Hub