CECILE T. NGUYEN
Summary
Sales and client engagement professional with specialization in consultative sales and account management. Proven ability to build long-term client relationships through tailored solutions, consistently exceeding performance goals in high-touch environments. Currently pursuing post-baccalaureate studies in psychology to improve access to mental healthcare.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Founder & Owner
Grit Performance Training, LLC
04.2024 - Current
- Built and managed independent coaching business through relationship-driven client acquisition, referrals, social media, and community events, fostering a loyal client base.
- Developed long-term client relationships, with many clients maintaining engagement for 2+ years through personalized coaching and accountability, enhancing client retention.
- Conducted consultative client onboarding conversations to identify goals, barriers, and individualized needs, tailoring services to support long-term retention and measurable outcomes.
- Managed business operations including marketing, scheduling, client experience, and performance tracking, driving strategic growth initiatives.
Personal Trainer & Equifit Specialist
Equinox Sports Club
08.2023 - 12.2025
- Managed a portfolio of 20 recurring clients and delivered 110–120 sessions monthly while consistently exceeding retention expectations and achieving top-tier club ranking within 60 days.
- Conducted fitness assessments to identify member goals and challenges, successfully converting prospective clients into long-term personal training relationships.
- Sold personal training packages through relationship building and customized recommendations, enhancing client accountability and satisfaction.
- Served as an Equifit Specialist, assessing member needs and matching clients with trainers aligned to their personalities, goals, and specialized support needs to improve engagement and outcomes.
- Applied motivational interviewing and behavioral coaching techniques to support long-term adherence and habit formation, driving client success.
NFL & NBA Pro Dance Athlete
Golden State Warriors / Washington Commanders
04.2017 - 08.2023
- Co-captained the team and represented it at the 2020 Pro Bowl, acting as a liaison between fans, community stakeholders, and organizational leadership.
- Balanced elite athletic performance with full-time professional roles, showcasing resilience and adaptability in high-performance environments.
- Led team initiatives and mentored peers in performance preparation, fostering accountability and collaboration.
Senior Associate, Communications
The Aspen Institute
09.2021 - 04.2022
- Managed communications for national postsecondary initiative, translating complex policy information into clear narratives that informed diverse stakeholders.
- Utilized KPI tracking and performance analysis to improve digital engagement metrics by over 50%.
- Partnered cross-functionally to streamline operational workflows and enhance communication systems.
Manager, Digital Engagement
KABOOM!
10.2018 - 10.2021
- Managed end-to-end digital projects, utilizing data-informed decision-making to enhance campaign effectiveness and expand organizational reach.
- Developed audience-centered communications strategies that increased engagement and advanced mission impact.
- Led digital fundraising initiatives, including record-breaking COVID-19 campaigns that generated over $90K through targeted outreach and audience engagement.
Premium Account Executive
Washington Commanders
12.2016 - 10.2018
- Managed premium client relationships through a full-cycle consultative sales process, including prospecting, relationship management, retention, and contract execution.
- Consistently met quota while building trust with high-value stakeholders and delivering tailored solutions to meet client goals.
- Collaborated with internal teams to create and implement retention strategies, seasonal campaigns, and client engagement initiatives that enhanced client satisfaction.
- Achieved promotion within 90 days by exceeding sales targets and demonstrating consistent revenue growth.
Education
Certificate - Psychology
Columbia University in The City of New York
New York, NY01-2026
B.A. - Public Relations
Virginia Polytechnic Institute And State University (Virginia Tech)
Blacksburg, VA12-2016
Skills
- Consultative sales
- Client retention
- Relationship management
- Stakeholder engagement
- KPI evaluation
- Market analysis
- Digital marketing strategies
- Digital marketing tools
- Team development
- CRM systems
- Web development
- User experience design
- Creative software
Certification
- National Academy of Sports Medicine (NASM) – Certified Personal Trainer
- Precision Nutrition (L1) – Behavioral Coaching & Nutritional Science
- CPR/AED & First Aid Certification – American Red Cross / AHA
- SFG Kettlebell I Instructor – StrongFirst
- Software Engineering Certification – Chegg Skills (Full Stack Programming)
Accomplishments
- 2020 NFL Pro Bowl Cheerleader, Washington Commanders
Timeline
Founder & Owner
Grit Performance Training, LLC
04.2024 - Current
Personal Trainer & Equifit Specialist
Equinox Sports Club
08.2023 - 12.2025
Senior Associate, Communications
The Aspen Institute
09.2021 - 04.2022
Manager, Digital Engagement
KABOOM!
10.2018 - 10.2021
NFL & NBA Pro Dance Athlete
Golden State Warriors / Washington Commanders
04.2017 - 08.2023
Premium Account Executive
Washington Commanders
12.2016 - 10.2018
Certificate - Psychology
Columbia University in The City of New York
B.A. - Public Relations
Virginia Polytechnic Institute And State University (Virginia Tech)