Cuilan(Sheila) Xie
Amherst,MA
Summary
Detail-oriented food service professional with proven abilities in customer assistance and training new staff. Recognized for maintaining a clean and organized environment while delivering exceptional service, ready to contribute to a dynamic team.
Overview
7
7
years of professional experience
Work History
Food Service and Cashier,kitchen Staff
UMass Amherst
Amherst, MA
09.2017 - 03.2024
- Processed transactions efficiently
- Assisted customers with inquiries, providing exceptional service to enhance overall satisfaction.
- Maintained cleanliness and organization of checkout area, promoting a welcoming shopping environment.
- Processed transactions efficiently using POS systems to ensure accurate financial exchanges.
- Welcomed customers and helped determine their needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Nanjing High School
China06-1982
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Professionalism and courtesy
Timeline
Food Service and Cashier,kitchen Staff
UMass Amherst
09.2017 - 03.2024
High School Diploma -
Nanjing High School