Cullan Garrity
Cleveland,OH
Summary
Motivated and Trustworthy Employee
Dynamic and friendly professional with diverse experience in customer service, sales, healthcare, food industry, education, and civil service. Passionate about helping and engaging with people, with a strong commitment to teamwork and the ability to work independently.
- Cultural Competence: Experienced in living and traveling abroad, with a deep appreciation for learning about different cultures.
- Community Involvement: Actively volunteer as a baseball coach, fostering teamwork and leadership in youth.
- Adaptability: Quick to learn and thrive in new environments, demonstrating a coachable attitude and flexibility in various roles.
Overview
14
14
years of professional experience
Work History
Energy Consultant /Customer Retention Specialist
Integrity Energy
Cleveland, OH
10.2023 - Current
- Educated clients about the benefits associated with renewable sources of power generation.
- Collaborated with colleagues across multiple departments to ensure successful implementation of projects.
- Identified regulatory requirements relevant to energy-related projects and ensured compliance.
- Provided technical advice on energy conservation measures for customers seeking to reduce their environmental impact.
- Coordinated with vendors and contractors to complete installations of upgraded equipment or systems.
- Performed cost and benefit analyses on various options to determine best course of action.
- Tracked policy changes and researched market trends.
- Researched current trends in renewable energy technologies and evaluated their potential applications.
- Developed spreadsheets using Microsoft Excel for tracking purposes.
- Provided customer service by answering questions, resolving complaints, and addressing concerns.
- Maintained up-to-date knowledge of company products and services.
Nurse Assistant (Pediatric Psychiatry)
Cleveland Clinic
Cleveland, OH
02.2015 - 04.2024
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Engaged with patient family and friends to provide courteous visit experience.
- Delivered high level of care to every patient.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Health Insurance Sales Agent
Globe Life
Cleveland, OH
02.2023 - 10.2023
- Upsold products to policyholders and potential new clients.
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Responded to inquiries and explained product features and service advantages to potential customers.
Firefighter Trainee
Cleveland Fire Department
Cleveland, OH
03.2022 - 06.2022
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
- Assessed nature and extent of fire, condition of buildings, danger to adjacent buildings and water supply status to determine crew or company requirements.
- Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
- Observed strict safety protocols to maintain personal and coworker safety.
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
Mail Carrier
USPS, United States Postal Service
Cleveland, OH
04.2019 - 04.2020
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Routed all classes of mail in sequence of delivery along established route.
- Observed road rules, weather and road conditions and other factors to maintain safe driving record.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Sold stamps and money orders to mail customers along daily route.
Server
Urban Farmer Cleveland
Cleveland, OH
09.2014 - 06.2015
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Waiter
Happy Dog
Cleveland, OH
05.2011 - 01.2014
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Took orders, calculated charges, issued table checks and collected payments from customers.
- Communicated effectively with patrons, took orders and made item recommendations.
Camp Counselor (Special Education)
Lakewood Board of Education
Lakewood, OH
06.2013 - 09.2013
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Coordinated and led group activities for campers and counselors.
- Maintained tidy, clean and organized play and work areas.
- Collaborated with staff to establish and maintain supportive and structured environment.
Education
Some College (No Degree) - Multiage Intervention Specialist (Grades K-12)
Shawnee State University
Portsmouth, OHSome College (No Degree) - International Studies
Ulster University
Coleraine, Northern IrelandSome College (No Degree) - Multiage Intervention Specialist (Grades K-12)
Cleveland State University
Cleveland, OHSkills
- Team Player
- Customer Service and Rapport
- Reliable & Trustworthy
- Friendly, Positive Attitude
- Empathy
- Organizational Skills
- Physical Strength and Stamina
- Microsoft Office
- Microsoft Excel
- Critical Thinking
- Client Prospecting
- Basic Life Support
Timeline
Energy Consultant /Customer Retention Specialist
Integrity Energy
10.2023 - Current
Health Insurance Sales Agent
Globe Life
02.2023 - 10.2023
Firefighter Trainee
Cleveland Fire Department
03.2022 - 06.2022
Mail Carrier
USPS, United States Postal Service
04.2019 - 04.2020
Nurse Assistant (Pediatric Psychiatry)
Cleveland Clinic
02.2015 - 04.2024
Server
Urban Farmer Cleveland
09.2014 - 06.2015
Camp Counselor (Special Education)
Lakewood Board of Education
06.2013 - 09.2013
Waiter
Happy Dog
05.2011 - 01.2014
Some College (No Degree) - Multiage Intervention Specialist (Grades K-12)
Shawnee State University
Some College (No Degree) - International Studies
Ulster University
Some College (No Degree) - Multiage Intervention Specialist (Grades K-12)
Cleveland State University
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