Hardworking automotive enthusiast with an eagerness to learn. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
5
5
years of professional experience
Work History
Sales Associate/Cashier
Lowes
12.2021 - Current
Provided a quick, friendly checkout experience, helping customers get the best value for their money, in addition to assisting with payment or exchanges, to ensure every customer exits on a high note.
Reduced shrink using S.M.A.R.T. customer service totaling in over 9.1k+ worth of merchandise over the course of 2 years.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Zone, face, and stock merchandise daily.
Created staff break and lunch schedules strategically to keep store adequately staffed for customer traffic.
Learned duties for various positions and provided backup at key times.
Managed inventory control, cash control, and store opening and closing procedures.
Team Member
Whatabuger
08.2019 - 12.2020
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Trained new employees by demonstrating tasks and coaching during daily activities.
Quickly identified problem situations and resolved incidents to satisfaction of involved parties.
Reconciled cash and credit card transactions to maintain accurate records.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Attained required certifications specific to my role, as well as cleaning and sanitation procedures.
Player Services
Raveneaux Country Club
02.2019 - 07.2019
Developed strong rapport with customers and created positive impression of business.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Assisted club members with cleaning and storage of golf bag and clubs.
Enforced established rules of course among golfers such as out of bound areas, cart regulations and wearing of proper clothing.
Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .