LAYLA Michelle MILLER
Calera,AL
Summary
Dynamic and dedicated professional with a strong work ethic and excellent customer service skills. Proven ability to enhance customer experiences and foster teamwork. Experienced in program coordination and child development through roles at Beauty & Brains STEM Club and Al's Pals Mentorship Program, where I successfully mentored and supported younger participants.
Overview
4
4
years of professional experience
Work History
Sales Associate/Cashier
WalMart
Helena, USA
06.2023 - 08.2024
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.
- Greeted customers in a friendly and professional manner.
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently.
- Responded to customer inquiries in a timely and knowledgeable manner, providing a positive customer experience.
Volunteer | Leader-in-Training
Beauty & Brains STEM Club
Birmingham, USA
08.2020 - 05.2022
- Assisted instructors in planning and leading activities, while developing my own ability to teach and guide younger summer camp participants.
- Acted as a mentor and peer supporter to younger girls, while learning how to provide guidance, conflict resolution, and emotional support to them.
- Helped campers with projects, created camp culture, facilitated group conversations and managed peer relations.
Education
Advanced Diploma -
Calera High School
Calera, AL05.2024
Bachelor of Science - Psychology
The University of Alabama
Tuscaloosa, ALSkills
- Excellent Work Ethic
- Teamwork Skills
- Motivated Attitude
- Excellent Customer Service Skills
- Strong Organizational Skills
- Child development
- Program coordination
- Behavioral management
Extracurricular Activities
- Al's Pals Mentorship Program, Tuscaloosa, AL, 01/01/25-Present
Academic Support: Assist mentees with homework and reinforce reading and math skills to enhance their academic performance. Engage students in enrichment and recreational activities that promote learning and personal development.
- Black Student Union at University of Alabama, Tuscaloosa, AL, 09/01/205-Present
References
References available upon request
Timeline
Sales Associate/Cashier
WalMart
06.2023 - 08.2024
Volunteer | Leader-in-Training
Beauty & Brains STEM Club
08.2020 - 05.2022
Advanced Diploma -
Calera High School
Bachelor of Science - Psychology
The University of Alabama
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